Operations Manager

We are seeking an Operations Manager who will be responsible for overseeing daily distribution center operations, managing supervisors, and providing leadership, coaching, and development to team members. This position ensures appropriate staffing, operational readiness, and efficient execution of daily workloads while maintaining high standards for productivity, quality, safety, inventory accuracy, and customer service.

The ideal candidate is an experienced operations leader with a strong background in distribution center management, employee development, continuous improvement, and warehouse performance optimization.

Work Schedule

Monday–Friday, 7:00 AM–5:30 PM, with two Saturdays per month from 7:00 AM–12:00 PM

Salary Range $90-$110K DOE + Annual Bonus and full Benefit Package

Key Responsibilities

• Oversee staffing and workflow across a 550,000-square-foot distribution facility to meet fluctuating business demands and optimize warehouse productivity.
• Develop, implement, and maintain facility quality processes and operational standards.
• Ensure on-time shipping performance and collaborate with supervisors and managers to maintain receiving and shipping standards.
• Manage daily, weekly, and monthly quality, productivity, and operational performance reporting.
• Lead facility realignment initiatives to maximize space utilization, workflow efficiency, and operational performance.
• Oversee distribution center layout, process optimization, and continuous improvement initiatives.
• Directly manage shift supervisors, holding them accountable for individual performance, team results, and operational goals.
• Provide leadership, coaching, training, and professional development to supervisors and team members.
• Build leadership capabilities throughout the organization and promote employee growth and accountability.
• Oversee facility and equipment maintenance, supplies, and operational readiness.
• Maintain a safe working environment and ensure compliance with applicable safety requirements and procedures.
• Oversee cycle counts, inventory research, root cause analysis, and corrective action plans to improve inventory accuracy and warehouse performance.
• Coordinate and manage annual physical inventory activities, including planning, execution, and process improvements.
• Support additional operational responsibilities as assigned, including potential oversight of specialized teams.
• Manage operations across multiple shifts, ensuring consistent performance, communication, and accountability.

Qualifications and Experience

• Minimum of five years of supervisory or management experience.
• At least five years of distribution center or warehouse operations experience.
• Experience directly managing 15 or more employees.
• Bachelor's degree in Logistics, Operations Management, Supply Chain Management, or a related field preferred.
• Strong understanding of distribution center operations, warehouse management systems, and inventory control processes.
• Proficiency in Microsoft Office applications, including Word, Excel, Access, and PowerPoint.
• Knowledge of Lean Manufacturing principles and continuous improvement methodologies preferred.
• Demonstrated ability to analyze and present operational data to business leaders and executive stakeholders.
• Proven success implementing process improvements, increasing efficiencies, and leading organizational or cultural change.
• Ability to adapt quickly to changing business needs and manage competing operational priorities.
• Strong leadership, employee development, and performance management capabilities.
• Excellent analytical, problem-solving, and decision-making skills.
• Goal-oriented with a demonstrated record of initiative, accountability, and achievement.
• Strong interpersonal, communication, teamwork, and time management skills.
• Ability to think strategically, manage ambiguity, and collaborate effectively across departments.
• Bilingual English/Spanish skills preferred.

Physical Requirements and Work Environment

This is a safety-sensitive position within a warehouse and distribution center environment.

• Regularly use hands to handle objects, tools, and controls; reach with hands and arms; and communicate verbally.
• Frequently walk and stand, with occasional sitting throughout the workday.
• Regularly lift, pull, and move materials weighing up to 25 pounds and occasionally up to 50 pounds.
• Perform duties requiring close vision.
• Follow established workplace safety procedures and operational guidelines.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Compensation and Benefits

The benefits package includes:

• Referral, holiday, and annual bonus opportunities.
• Annual pay increases.
• Paid time off (PTO).
• Medical, dental, and vision insurance.
• Company-paid short-term and long-term disability insurance.
• Company-paid life insurance.
• Tuition reimbursement.
• Traditional and Roth 401(k) retirement plans with company matching contributions.
• Charitable donation matching programs.

Ideal Candidate

The successful candidate is a hands-on operations leader who can manage multiple shifts, develop strong supervisory teams, improve warehouse productivity, maintain inventory accuracy, and drive continuous improvement. This individual will demonstrate sound judgment, strong communication skills, and a commitment to safety, quality, employee development, and operational excellence.

Pay: $90,000.00 - $115,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• How many years of experience do you have managing distribution center or warehouse operations?
• Have you directly supervised 15 or more employees, including supervisors or team leads, in a warehouse or distribution center environment?
• Are you able to manage a multi-shift distribution center operation and work Monday through Friday from 7:00 AM to 5:30 PM, plus two Saturdays per month from 7:00 AM to 12:00 PM?
• Describe your experience managing cycle counts, annual physical inventory, root cause analysis, and corrective actions to improve inventory accuracy and warehouse productivity
• Provide an example of how you improved warehouse productivity, shipping performance, quality, safety, or labor efficiency. What actions did you take, and what measurable results did you achieve?

Work Location

In person