Customer Service Representative

LHH Recruitment Solutions

has partnered with a company local to Malvern, PA. We are seeking a

Full-Time Customer Service Representative

for a fully onsite opportunity in Malvern, PA with a company in the construction and design industry.

This role is ideal for a customer-focused professional who enjoys working in a fast-paced environment, communicating with customers throughout the day, and supporting a variety of customer service and administrative responsibilities.

Customer Service Representative

Location:

Malvern, PA – Fully Onsite

Pay:

$20.00/hour

Hours:

40 hours per week

Schedule:

Tuesday through Saturday

We are seeking a

Full-Time Customer Service Representative

for a fully onsite opportunity in Malvern, PA with a company in the construction and design industry.

This role is ideal for a customer-focused professional who enjoys working in a fast-paced environment, communicating with customers throughout the day, and supporting a variety of customer service and administrative responsibilities.

Responsibilities

• Answer and direct incoming customer calls
• Assist customers with questions, appointments, and general inquiries
• Make outbound calls to confirm appointments and follow up with customers
• Schedule appointments and coordinate customer requests
• Maintain and update accurate customer information in company systems
• Process payments and complete data entry
• Work closely with internal teams to resolve customer questions and concerns
• Deliver professional and friendly customer service throughout each interaction

Qualifications

• Previous customer service, call center, front desk, or administrative experience preferred
• Strong communication and interpersonal skills
• Excellent phone etiquette
• Strong organizational skills and attention to detail
• Ability to prioritize multiple responsibilities in a fast-paced environment
• Comfortable working with computers and learning new systems
• Proficiency with Microsoft Office, including Word and Excel
• Dependable and able to work the required weekday and Saturday schedule

Schedule

• Full-Time: 40 hours per week
• Tuesday through Friday: 11:00 AM – 8:00 PM
• Saturday: 9:00 AM – 4:00 PM
• Fully onsite in Malvern, PA
• Saturday availability is required

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to:

https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance