Catering Sales Manager

Company Description DoubleTree by Hilton Binghamton is an upscale hotel located in downtown Binghamton, NY, near the Chenango and Susquehanna rivers, just minutes from Binghamton University and the Greater Binghamton Airport. The property features 207 premium guest rooms and suites with complimentary WiFi, onsite dining at The River Bistro and Lounge, and free parking.

Guests enjoy full access to the Riverwalk Athletic Club, including a full-size pool, whirlpool spa, and extensive fitness facilities. The hotel offers versatile event spaces, from an elegant Grand Ballroom to outdoor terrace options and modern meeting rooms, supporting both social events and business functions.

Situated in the city’s business and government districts, the hotel provides easy access to local attractions, sports venues, theaters, and the Binghamton River Trail. Role Description The Catering Sales Manager is a full-time, on-site role based at DoubleTree by Hilton Binghamton in Binghamton, NY.

This role is responsible for generating and managing catering sales for weddings, social events, meetings, and corporate functions, including prospecting new business, responding to inquiries, and preparing detailed proposals and contracts.

The Catering Sales Manager partners with clients to understand event needs, designs customized menus and event layouts, and coordinates with the culinary, banquet, and operations teams to ensure smooth execution. Daily activities include conducting site tours, maintaining accurate event files and CRM records, forecasting and tracking revenue, and following brand standards for pricing and service.

The role also involves building long-term client relationships, monitoring event performance, addressing service issues promptly, and actively participating in local networking and sales initiatives to drive catering revenue.

Qualifications

• Demonstrated expertise in Catering Sales and Food & Beverage operations, with the ability to create appealing, profitable event packages.
• Strong Event Planning skills, including timeline management, room setup coordination, and collaboration with internal and external vendors.
• Proven commitment to Customer Service and Customer Satisfaction, with the ability to manage client expectations and resolve issues professionally.
• Previous experience in hotel sales, catering, or hospitality operations; experience with Hilton or comparable brands is a plus.
• Excellent communication, negotiation, and presentation skills, with strong attention to detail and organizational abilities.
• Proficiency with office and sales software (e.g., MS Office, CRM or sales platforms) and basic understanding of budgeting and revenue management.
• Ability to work flexible hours, including evenings and weekends, based on event and client needs.
• Associate or Bachelor’s degree in Hospitality, Business, or related field preferred, or equivalent relevant experience.