Product Designer, Sr.

About the Company

Appcues is rebuilding its customer lifecycle engagement platform with a focus on enterprise-grade, AI-powered solutions. The company is relaunching around a new product, creating an opportunity to shape its future through thoughtful design, rapid execution, and close collaboration across product and engineering.

About the Role

Appcues is looking for a Senior Product Designer to turn an established design vision into polished, high-quality product experiences. As the company’s only designer, you will work across multiple product and engineering squads, taking ownership of meaningful features and flows from initial problem framing through high-fidelity design and post-launch improvements.

This role requires strong visual judgment, independent decision-making, and the ability to balance design quality with customer needs, technical constraints, and delivery timelines. You will also use AI tools throughout your design workflow to accelerate research, exploration, prototyping, and execution.

Key Responsibilities

• Execute established design direction with precision, refining visual details and interactions to deliver intuitive, polished product experiences.
• Make thoughtful trade-off decisions when design goals, product priorities, technical limitations, and timelines compete.
• Adapt designs based on customer research, product usage data, and feedback from prototypes.
• Use AI tools to support research synthesis, idea exploration, prototyping, and the transition from concepts to finished design artifacts.
• Own end-to-end design for key features and user flows, from defining problems to high-fidelity execution and post-launch refinement.
• Collaborate closely with Product and Engineering teams across multiple squads while maintaining design quality and project momentum.
• Apply and extend the existing design system, contributing reusable patterns as product needs evolve.
• Participate in design critique and collaborative reviews, helping maintain high standards of visual quality and usability.

Required Qualifications

• At least 5 years of product design experience, ideally in B2B SaaS, platforms, or complex digital products.
• A strong portfolio demonstrating visual judgment, clear information hierarchy, attention to detail, and high-quality execution.
• Practical experience using AI tools as part of a day-to-day design workflow, with concrete examples of how they have improved research, ideation, prototyping, or delivery.
• Strong judgment when balancing design quality, product requirements, technical constraints, and delivery timelines.
• Ability to work independently as a solo designer, make confident decisions, and support multiple product and engineering squads in a fast-paced environment.
• Experience using customer research and product data to guide design decisions, with the ability to determine when further exploration is needed and when a solution is ready to ship.
• Work Arrangement This is a fully remote position.
• Appcues operates without a central office and uses tools such as Slack, Zoom, and other collaboration platforms to support distributed teamwork.
• Employees also have opportunities to participate in remote team events and an annual company retreat.

Compensation and Benefits

• The advertised annual salary range for US-based candidates is $130,000–$150,000.
• The range is based on market data for the Greater Boston area and applies nationwide, regardless of an employee’s US location or subsequent relocation.
• Final compensation may depend on relevant experience and other job-related factors, consistent with applicable law.
• Candidates outside the US receive salary ranges adjusted for local labor markets.
• Additional compensation and benefits include company stock options A 401(k) plan with employer matching, health, dental, and vision coverage, and generous parental leave.
• A company-provided work computer, either Mac or PC.
• A one-time $1,000 home office stipend and a $500 annual work-related technology budget.
• Reimbursement for monthly coworking space fees.
• An annual learning and education stipend.
• Flexible Time Off, coordinated with managers in line with company policy.
• US-based employees receive US federal holidays off.
• Employees in other countries may follow their local national holidays or US federal holidays.
• Remote team events and an annual company retreat.
• AI in the Hiring Process Appcues uses AI tools to help streamline and organize its hiring process.
• People remain responsible for reviewing applications and making hiring decisions.
• Candidates can contact the recruiting team with questions about how their application data is handled.