Account Manager - State Farm Agent Team Member

Benefits:

• Hourly + Commission
• Great working environment
• Simple IRA matching
• Free uniforms
• Paid time off
• Parental leave
• Training & development
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Signing bonus
• Wellness resources
• Bonus based on performance

ROLE DESCRIPTION:

As an Account Manager at O'Malley State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit.

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We're looking for someone who is personable, dependable, organized, and motivated to do well. Insurance experience is a plus, but it's not everything. We can teach insurance—we're more interested in finding someone with great communication skills, a strong work ethic, and the right personality for our team.

If that sounds like you, we'd love to connect!

RESPONSIBILITIES:

• Answering inbound phone calls and assisting State Farm customers as needed.
• Scheduling appointments with customers.
• Establish and strengthen customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance.

QUALIFICATIONS:

• Positivity is the number one qualification! Must have a strong work ethic and desire to help people.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Indiana Property & Casualty and Life, Accident & Health licenses (must be able to obtain)

BENEFITS:

• Strong hourly pay plus lucrative commission/bonus structure
• Licensing expenses reimbursement
• Paid time off (vacation and personal/sick days)
• Monthly insurance stipend
• Simple IRA
• Valuable career-building experience

If you can see yourself in this role, please complete our application or email your resume to matt@omalleyinsurance.com. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies.

As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.