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Technical Project Manager

Global Business Ser. 4u · New York, NY

Spotted 4d agoFull-time

Job details

Work mode
Hybrid
Employment
Full-time
Posted
Oct 7, 2026
Last confirmed open
Oct 7, 2026
Job description

About this role

Lead Project / Program Manager – Technical

Duration: 24 Months

Location: New York City, NY (Hybrid 3 days a week)

Responsibilities

Must have : Java experience

  • Organizes and accelerates a group of related technology projects or activities across multiple teams, aligning dependent organizations. Identify and remove blockers and always find the path forward in challenging situations
  • Creates mechanisms to effectively report out and control execution. Recognizes complexity and creates predictable delivery paths for large and/or complex efforts. Measurably improves, streamlines, and/or eliminates excess processes. Utilizes cross organizational mechanisms to describe and drive continuous improvements.
  • Drives execution of an outcome from inception through successful delivery through the full stack of the services / domains, or, an outcome that spans multiple teams and integrations across the enterprise.
  • Looked to as first point of contact for your team or area and the source of truth for status providing the right information and associated data about the state of the project to the right audience at the right time.
  • May work directly with external to the organization or external to Mastercard technology providers that support our implementation plans and roadmaps identifying opportunities to be faster, better and cheaper.
  • Understands the needs of the engineers and technical operations teams who have to build, maintain, and operate the services and technical assets
  • Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives
  • Plays active role in mentoring and recruiting others

Job Specific Experiences

  • Anticipate bottlenecks and adequately factor in contingency for unplanned delays
  • Determine if success metrics are in place and if not, you work to define them
  • Recognize discordant views and take part in constructive dialog to resolve them
  • Continuously assess development processes, test plans, and operations. You work with teams to improve concurrent project delivery.
  • Streamline and/or eliminate excess process in any area of the architecture, production operations environment, or business area where the same efforts (or issues) are repeated year-over-year
  • Expert with scrum delivery
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