Practice Manager, Operations Manager

Practice Manager / Operations Manager Job Summary Hiring an experienced Practice Manager to oversee daily operations for a busy mental health + med spa / wellness clinic.

Responsibilities

Manage daily operations (scheduling, patient flow, staff coverage) Supervise front desk, medical assistants, and support staff Handle hiring, training, and performance management Track KPIs (revenue, retention, utilization) Oversee billing, payments, and basic financials Ensure compliance (HIPAA, OSHA, NY regulations) Maintain strong client experience and resolve issues Manage EMR, CRM, scheduling, and clinic systems Requirements 3+ years of healthcare or med spa management experience Strong leadership and organizational skills Experience with EMR/CRM systems Ability to manage staff, operations, and performance metrics Nice to Have Med spa, dermatology, or wellness experience Experience with memberships or sales Bilingual (English/Spanish) What We Offer Competitive pay + bonuses Growth opportunity Fast-paced, high-end environment