Director of Human Resources and Training

About Hash House A Go Go

AMIAS HR is proud to partner with Hash House A Go Go, an award-winning restaurant concept known for its Midwest-inspired comfort food, generous portions, bold flavors, and exceptional hospitality. As a growing restaurant organization, Hash House A Go Go believes that great hospitality starts with great people.

We're seeking an experienced Director of Human Resources & Training to lead HR initiatives, support restaurant leadership, and strengthen employee development and workplace culture across multiple locations. This is an exciting opportunity for a hands-on HR leader who enjoys balancing strategic leadership with practical, day-to-day support in a fast-paced hospitality environment.

About the Role

As the Director of Human Resources & Training, you'll serve as a trusted HR partner to executive leadership and restaurant operations, overseeing employee relations, recruitment, benefits administration, HR compliance, HR systems, and workforce development.

You'll work closely with restaurant leaders and designated training leads to improve employee engagement, strengthen management capabilities, enhance training resources, and ensure consistent employment practices across locations.

We're looking for a knowledgeable, approachable, and solutions-oriented HR professional who can navigate complex employee matters, coach managers through challenging situations, and build practical HR processes that support both business performance and a positive employee experience.

If you're passionate about developing people, improving workplace culture, and making a meaningful impact on a growing restaurant organization, we'd love to hear from you.

Key Responsibilities

• Lead HR strategy and partner with executive leadership and restaurant management on workforce planning, staffing, retention, and organizational effectiveness.
• Oversee employee relations, workplace investigations, performance management, corrective action, and manager coaching.
• Direct recruitment, candidate selection, onboarding, and employee development in partnership with restaurant leadership.
• Ensure compliance with applicable employment laws and company policies, including wage and hour requirements, employee classification, and employment documentation.
• Oversee training programs, onboarding resources, SOPs, and the Learning Management System (LMS) to support consistent standards and employee development across locations.
• Manage HR systems and administration, including HRIS, personnel records, benefits, and coordination with payroll.
• Coordinate workplace accommodations, workers’ compensation, light-duty arrangements, and return-to-work processes.
• Monitor HR metrics, including staffing, turnover, retention, and training completion, and provide recommendations to leadership to improve performance and employee engagement.
• Maintain confidential records, monitor employment law developments, improve HR processes, and support company initiatives. Travel between Las Vegas-area and occasional out-of-state locations as needed.

What We're Looking For

• Minimum of 7 years of progressive Human Resources experience.
• Multi-unit HR experience and experience supporting a predominantly hourly workforce preferred.
• Previous experience in restaurant operations, hospitality, retail, entertainment, or a similar service-oriented industry is strongly preferred.
• Demonstrated experience in employee relations, workplace investigations, performance management, recruitment, benefits administration, and HR compliance.
• Experience developing or coordinating training programs, onboarding resources, SOPs, and employee development initiatives.
• Proficiency with HRIS, payroll, recruiting, onboarding, and Learning Management Systems (LMS).
• Strong working knowledge of employment practices, with the ability to recognize when additional HR or legal guidance is needed.
• Excellent communication, problem-solving, organizational, and decision-making skills.
• Ability to coach and influence managers, manage competing priorities, and exercise sound judgment in a fast-paced environment.
• High level of professionalism, discretion, and commitment to confidentiality.
• Ability to balance strategic HR leadership with hands-on support in restaurant and office environments.
• Ability to travel between company locations as needed.

Preferred Qualifications

• SPHR, SHRM-CP, SHRM-SCP, or comparable HR certification preferred.
• Multi-location restaurant or hospitality HR leadership experience.
• Experience implementing HR systems, improving compliance processes, and measuring training effectiveness.
• Demonstrated success improving employee engagement, retention, management development, and organizational effectiveness.

Schedule

• Full-time, exempt position reporting to executive leadership, subject to applicable federal and state requirements.
• Must be available to support restaurant operations and leadership across multiple locations, including periodic travel and occasional flexibility to address business needs.

Why Join Hash House A Go Go?

This isn't just a job; it's an opportunity to help shape the people, culture, and leadership behind an established and growing restaurant brand. At Hash House A Go Go, we believe great hospitality starts with great people.

You'll have the opportunity to work directly with executive leadership, develop managers, strengthen employee engagement, and build HR and training programs that make a meaningful difference across the organization.

• Opportunity to make a meaningful impact on company culture and employee experience.
• Collaborative partnership with executive leadership and restaurant operations.
• Opportunity to improve HR processes and develop future leaders.
• Fast-paced, energetic hospitality environment.
• Career growth and professional development opportunities.
• A promote-from-within culture that values employee growth and development.

Benefits & Perks

Eligible team members may receive:

• Medical, dental, and vision insurance for eligible employees
• 401(k) retirement plan
• Short- and long-term disability coverage
• Health Savings Account (HSA) and voluntary benefits
• Employer-paid basic life insurance ($25,000) and AD&D
• Employee Assistance Program (EAP)
• Paid time off and paid sick time
• Employee dining discounts
• Career advancement, cross-training, and development opportunities
• Employee recognition, incentive programs, and anniversary gifts

Equal Employment Opportunity

Hash House A Go Go is committed to an inclusive workplace. We are an equal opportunity employer dedicated to providing a workplace free from harassment and discrimination. The unique differences of our employees drive innovation, creativity, and the success of our business.

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Reasonable accommodation is available for applicants with disabilities.

Pay: $85,000.00 - $95,000.00 per year

Application Question(s):

• Employment in this role is contingent upon successfully passing a background check. Are you willing and eligible to complete this process?

License/Certification:

• Professional In Human Resources (Preferred)
• SHRM Certified Professional (Preferred)

Location:

• Las Vegas, NV 89146 (Preferred)

Ability to Commute:

• Las Vegas, NV 89146 (Required)

Ability to Relocate:

• Las Vegas, NV 89146: Relocate before starting work (Required)

Work Location: In person