Americas Reseller Operations Business & New Product Introduction (NPI) Analyst

Imagine what you could do here! The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

Join Apple, and help us leave the world better than we found it!

The Americas Reseller Operations team at Apple is looking for a dynamic and motivated candidate for the role of the Business & NPI Analyst. This is an opportunity for an ambitious individual to utilize their eye for business, help drive infrastructure strategy and implementation, and apply analytical abilities focused on delivering creative, valuable insights and solutions to the Americas Reseller Operations team at Apple.

In this role, you will support go-to-market planning and execution for product launches and drive operational analytics and process improvement inside Reseller Operations.

• Partner closely with cross-functional stakeholders to architect and execute end-to-end supply chain solutions that meet launch objectives
• Drive and provide key inputs to critical run-the-business alignment discussions and planning (e.g., weekly product reviews and quarter-end management syncs) with cross-functional partners such as SDM, WWRO CSAM, and Logistics Teams
• Provide data-driven models and analyze data to make key business decisions
• Develop deep insights into channel partner behaviors, order profiles, assortment strategies, and distribution networks to anticipate friction points and drive optimal strategies
• Translate multi-faceted launch plans, operational complexities, and mitigation strategies into concise, high-impact executive summaries
• Craft and influence external communications to reseller partners
• Participate in cross-functional teams to take projects from concept phase to implementation, address business challenges, and mitigate system issues
• Identify process improvement opportunities as supported by data analysis

Bachelors Degree in Supply Chain, Business, Finance, Economics, Marketing, Engineering, or relevant field required.

Minimum 5-7 years of relevant Operations experience

Extensive experience in reporting, data mining, and ad hoc analytics tools; adept at comprehending and working with large quantities of data from a variety of sources

Advanced Excel skills including use of macros

Aptitude for synthesizing quantitative and qualitative data

Proven data-driven decision-making skills

MBA or advanced degree preferred

Ability to think in an unexpected way and influence peers with data-driven models; ability to change the thinking of, or gain acceptance of, others in sensitive situations

Detail-oriented and self-motivated; able to function effectively when working independently or in a team

Excellent presentation abilities

Excellent listening, verbal, and written communication skills

Shown process improvement skills including Six-Sigma or BPI experience is a plus with natural curiosity and desire to understand how things work

Ability to operate and maintain poise and a positive attitude in a challenging, fast-paced rapidly changing environment

Ability to think strategically and execute on operational strategies to make conclusive and measurable improvement

Experience in driving large scale programs and putting measurement systems in place

Core functional skills: Program Management, Operations, Supply Chain, Logistics, Sales Support, Business Process Mapping; candidates with Resellers/Telco, Supply/Demand Planning and Logistics experience will be well regarded

Passion and drive with phenomenal sense of urgency; we are looking for someone with tremendous self-belief, motivation and drive to be successful; excellence should be a habit for the successful candidate

Ability to make key decisions and deliver results under extremely tight and stressful timelines; deal with an immense degree of ambiguity; create in an unstructured environment; multi-task; drive end-to-end customer focus; think creatively to solve problems