Sr Engagement Manager OR Engagement Manager- Workday Success Plans Subscription Services
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Fields this application requires
Company-specific questions
- Are you subject to any non-compete or non-solicitation restrictions at your current or most recent employer?
- In your current job, do you use or work on the Workday system?
- Are you now, or have you ever been: (a) employed by the U.S. federal government, or (b) a U.S. military officer or civilian equivalent?
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- Are you related to a current Workday employee?
- To the best of your knowledge, are you related to an employee of a customer, or a government official, who has direct business interactions with Workday?
- Are you (i) a current or recent former (within the preceding 24 months) employee of Ernst & Young, LLP, Workday’s independent auditors, or (ii) a current or former (at any point in time) partner or principal of Ernst & Young, LLP?
- I acknowledge that I have read, understood and reviewed the above questions, and I have answered them truthfully and accurately. I further understand, and agree, that any offer of employment (or job transfer or promotion) I may receive from Workday is conditioned upon the truth of the information and statements I have made and that, in the event it is subsequently discovered that any of the information I have submitted or provided as part of my application for employment (or job transfer or promotion) is inaccurate or misleading, then regardless of when or how discovered, any such offer of employment may be rescinded and, in the event I have already commenced employment, such employment may be immediately terminated for cause, to the fullest extent permitted by applicable law. Please enter "yes" if you acknowledge. (Required)” NOTE: Workday will not consider any applications with "No" selected.
- To be considered for employment, all applicants must agree to the below consent form. Applicants who do not sign the consent form will be regarded as not having applied and will not be considered for employment. Para ser considerado para el empleo, el solicitante deberá aceptar el siguiente formulario de consentimiento. Los solicitantes que no firmen el formulario de consentimiento se considerarán como no postulados y no se les tomará en cuenta para el empleo. Costa Rica Consent Form Formulario de consentimiento de Costa Rica (NOTE: Workday will not consider any applications with “Do NOT agree” selected) (NOTA: Workday no tendrá en cuenta ninguna solicitud que tenga seleccionada la opción "NO acepto")
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About this role
Employer-provided description, formatted for easier reading.
Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it.
Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care.
We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.
So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
The Workday Success Plans Team are all about our customers and their entire journey with Workday - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to guidance during their deployments.
At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too!
We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.
About the Role
The Subscription Services Engagement Manager will simultaneously handle several projects, coordinating the delivery of packaged services to customers of all sizes and industries around the world. Engagement Managers drive the execution of projects, ensuring success, efficiency and quality via project management practices (e. g.
, develop project staffing plan, coordinate system access, conducting meetings, etc.) and by handling the customer relationship. Within these projects, Engagement Managers serve as an advocate for Workday, our employees and our customers in equal measure, to complete projects under budget and on time per the definition of each service.
Responsibilities include:
· Leading projects to deliver Workday Success Plans programs and services.
· Clearly and successfully communicating project objectives and delivery strategies.
· Becoming a specialist in Workday Success Plans offering and educating customers throughout the project.
· Balancing the needs of a large number of concurrent projects.
· Providing guidance and mentoring to consultants working on your projects.
· Ensuring projects are accurately planned and staffed.
· Working with the client project manager to identify and resolve issues that could impact project scope or timeframe.
· Leading customer meetings and Workday internal operational meetings.
· Ensuring customers can serve as a reference upon completion of their project.
· Completing project administration tasks such as updating project forecasts, assisting with team scheduling, and other internal project initiation and closure tasks.
About You
Basic Qualifications:
Engagement Manager
· 5+ years of project management experience with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments.
· 5+ years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications.
Senior Engagement Manager
· 7+ years of project management experience with HCM, Payroll, Financial or Student implementations within medium enterprise, large enterprise, higher education and/or state and local governments.
· 7+ years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications.
Other Qualifications:
· Passion for customer service
· Excellent organization, time management, verbal and written communication skills
· Solid understanding of at least one of the following business areas: Human Resources, Benefits, Payroll, General Ledger, Accounts Payable/Receivable, Services Procurement
· Capable of influencing, interacting and collaborating with senior executives, internally and externally
· Ability to work on multiple engagements simultaneously
· Ability to travel up to 10%
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!