Infrastructure & Operations

Experience Required

• Overall Experience: 7–12 years of relevant IT infrastructure experience.
• Citrix Cloud & AVD: 7–12 years of experience administering and supporting virtual applications and desktops, including user access, session management, policies, application delivery, troubleshooting, and performance optimization.
• Microsoft Azure: 5–8 years of experience administering and supporting Azure resources, virtual machines, networking, identity/access, storage, monitoring, and operational troubleshooting.
• Windows Infrastructure: 7–12 years of experience administering and supporting Windows Servers and endpoints, Active Directory, Group Policy, patching, system health, security, and troubleshooting.
• VMware: 5–10 years of experience supporting and administering virtualized infrastructure, including virtual machines, resource utilization, capacity, performance, and availability.
• MFT/FTP: 3–5 years of experience administering and operationally supporting managed file transfer and FTP services, including user access, file-transfer monitoring, troubleshooting, and connectivity issues.

Preferred Experience

• Experience monitoring infrastructure and application health using Grafana, Azure Monitor, and related monitoring tools.
• Ability to identify opportunities to automate repetitive administrative tasks, improve monitoring and alerting, standardize operational processes, and enhance platform reliability.
• Experience maintaining technical documentation, operational procedures, and knowledge articles while adhering to security, compliance, and organizational standards.

Education Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical discipline.

• Relevant certifications in Microsoft Azure, Windows Server, Citrix, VMware, or Cloud Infrastructure preferred.
• Certifications such as Microsoft Certified: Azure Administrator Associate (AZ-104), Azure Virtual Desktop-related certifications, Citrix certifications, or VMware certifications are advantageous.
• ITIL, monitoring/observability, automation, and infrastructure operations knowledge or certifications are desirable.
• Relevant hands-on experience across Azure, Citrix Cloud, AVD, Windows administration, VMware, MFT/FTP, Grafana, Azure Monitor, and enterprise infrastructure support may be considered in lieu of specific certifications

S​ YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all.

We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law .

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