LandOffer
Qualified Success Architect - Global SMB Team
Spotted 62d agoFull-time
Job details
- Work mode
- Remote
- Employment
- Full-time
- Level
- Staff / principal
- Experience
- 3+ years
- Education
- Bachelor's degree
- Posted
- Aug 21, 2026
- Last confirmed open
- Oct 22, 2026
What you'll need to apply
Fields this application requires
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Company-specific questions
- Do you have the unrestricted right to work in the country to which you're applying? (You must answer “No” if you are on any visa or possess any government issued work authorization document that has an expiration date; you should answer “Yes” if you have DACA or TPS authorization in the US)
- Government Employment: In the last 5 years, have you been an employee of a U.S. federal, state, or local government, including a "special Government employee" (defined under 18 U.S.C. §202), or a member of the U.S. Armed Services (including Reserve and Guard components)?
- I attest/confirm that I have no post-government employment restrictions currently applicable to me that have not already been addressed or disclosed in the previous questions, OR that if I am aware of any applicable restrictions, I will disclose them to the recruiter if contacted for further processing of my application. If I received written advice from my current or former government employer about work restrictions that are still active, I will provide it to the recruiter if contacted for further processing of my application.
- Are you currently or have you in the past been debarred, suspended, proposed for debarment or declared ineligible for award of a contract by any federal agency?
- As a U.S. company that exports software and technology internationally, we must comply with U.S. export control laws in every country where we operate. The information provided will be used to determine whether we need to obtain an Export Control License for your employment if you are hired. Are you a citizen, national or permanent resident of Iran, Cuba, North Korea or Syria?
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- I acknowledge that I have read, reviewed and answered the above questions truthfully and accurately. I further understand, and agree, that any offer of employment I may receive from Salesforce is conditional on the truth of the above statements and that, in the event it is subsequently determined that any of the above is inaccurate, any such offer of employment can be rescinded and, in the event I have commenced employment, such employment will be terminated, to the extent permitted by applicable law. Please select "yes" if you acknowledge.
Job description
About this role
What You Will Be Doing:
- Lead customers through the successful onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform and Piper the AI SDR Agent
- Manage a higher-volume book of SMB accounts, leveraging agentic tooling and AI-assisted workflows to scale implementation delivery and ongoing account management without sacrificing quality
- Partner with customer stakeholders across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies
- Architect and implement Qualified solutions that integrate deeply with Salesforce, marketing automation platforms, routing workflows, and GTM systems
- Guide customers through the configuration and optimization of AI-powered buyer engagement experiences across web and email channels
- Translate customer business objectives into technical solution designs, conversational flows, segmentation strategies, qualification logic, and AI SDR goals
- Consult with Enterprise Architects, RevOps teams, and technical administrators to establish scalable data models, integrations, governance, and operational best practices
- Drive customer enablement by educating teams on agentic marketing strategies, AI SDR operations, inbound conversion optimization, and pipeline acceleration best practices
- Analyze buyer engagement, conversion performance, pipeline impact, and adoption trends to deliver strategic recommendations and ongoing optimization plans
- Conduct Executive Strategic Business Reviews (ESRs) and strategic roadmap discussions with customer stakeholders to demonstrate business impact and align on future growth opportunities
- Partner cross-functionally with Product, Engineering, Sales, and Marketing teams to surface customer feedback, influence platform innovation, and improve implementation outcomes
- Act as a trusted advisor to customers throughout their lifecycle, helping them maximize platform value, accelerate time-to-pipeline, and achieve measurable business outcomes
- Support expansion and renewal conversations by identifying opportunities for deeper platform adoption and increased business impact
- Stay at the forefront of AI-driven go-to-market innovation, bringing new ideas and industry best practices to customers and internal teams
Qualifications:
- 3-5 years of SMB/Mid Market/Enterprise software experience
- Nimble, hands-on relationship with AI tools, with a track record of building or experimenting with your own AI agents/workflows outside of formal job requirements
- Comfortable operating in a fast-paced, higher-volume book of business, using agentic tooling to work efficiently at scale
- Excellent interpersonal, communication, persuasion, presentation and writing skills
- Deep working knowledge of Salesforce CRM
- Working knowledge of marketing automation systems
- Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications
- Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
- Must be willing to work in a fast-paced startup environment with multiple roles
- You possess a bachelor's degree
- Passion for making customers successful with software solutions
Interested in this role?Continue on Salesforce's careers page.
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