LandOffer
Customer Centric Engineer
Spotted 63d agoFull-time
Job details
- Employment
- Full-time
- Level
- Entry level
- Experience
- 2+ years
- Posted
- Aug 20, 2026
- Last confirmed open
- Oct 22, 2026
What you'll need to apply
Fields this application requires
NameEmailPhoneCountryResumeWork authorization answerVisa sponsorship answer
Company-specific questions
- Do you have the unrestricted right to work in the country to which you're applying? (You must answer “No” if you are on any visa or possess any government issued work authorization document that has an expiration date; you should answer “Yes” if you have DACA or TPS authorization in the US)
- Government Employment: In the last 5 years, have you been an employee of a U.S. federal, state, or local government, including a "special Government employee" (defined under 18 U.S.C. §202), or a member of the U.S. Armed Services (including Reserve and Guard components)?
- I attest/confirm that I have no post-government employment restrictions currently applicable to me that have not already been addressed or disclosed in the previous questions, OR that if I am aware of any applicable restrictions, I will disclose them to the recruiter if contacted for further processing of my application. If I received written advice from my current or former government employer about work restrictions that are still active, I will provide it to the recruiter if contacted for further processing of my application.
- Are you currently or have you in the past been debarred, suspended, proposed for debarment or declared ineligible for award of a contract by any federal agency?
- As a U.S. company that exports software and technology internationally, we must comply with U.S. export control laws in every country where we operate. The information provided will be used to determine whether we need to obtain an Export Control License for your employment if you are hired. Are you a citizen, national or permanent resident of Iran, Cuba, North Korea or Syria?
- Regarding future positions at Salesforce, please select one of the following options
- I acknowledge that I have read, reviewed and answered the above questions truthfully and accurately. I further understand, and agree, that any offer of employment I may receive from Salesforce is conditional on the truth of the above statements and that, in the event it is subsequently determined that any of the above is inaccurate, any such offer of employment can be rescinded and, in the event I have commenced employment, such employment will be terminated, to the extent permitted by applicable law. Please select "yes" if you acknowledge.
Job description
About this role
The Experience
The Customer Centric Engineering team keeps reliability and trust at the center of everything Salesforce builds. As a Customer Centric Engineer, you work on a broad set of challenging customer issues across the Salesforce Core CRM Platform, using a wide range of technologies to troubleshoot and resolve them.
You partner closely with Salesforce customer support engineers to troubleshoot customer implementations of the Salesforce Lightning UI, working in JavaScript on the browser and Java on the server.
What You'll Actually Be Doing
- Use your Java, JavaScript, database, Web API, and UI skills to solve critical customer escalations, finding root causes and proposing fixes and test cases
- Provide timely, clear information to customer facing teams and mentor internal support teams on technical issues and best practices
- Champion supportability and debuggability initiatives, build new debugging tools, and partner with engineers on the design and continuous improvement of infrastructure services like logging, monitoring, and alerting
- Analyze how customers use the platform, help drive continuous improvement of the offering, and share metrics, trends, and success stories with engineering teams
You're Our Person If you have...
- 4+ years of proven, related technical experience with at least 2 years of experience of professional Java development experience
- Developer-level technical skills along with a strong desire to interact with customers, support teams and management on high-profile issues critical to the long-term success of the company
- Unparalleled debugging, troubleshooting and problem-solving skills
- Learn quickly and be productive in a highly collaborative, lightning-fast environment
- Excellent written and verbal communication skills, as exemplified by clear bug/issue explanations, documentation of knowledge and comfort interacting with all levels of management
- Ability to take complex problems and break them down into smaller tasks
In-depth, hands-on experience with Linux, networking, server, and cloud architectures.
- Deep understanding of fundamental network technologies like DNS, Load Balancing, SSL, TCP/IP, SQL, HTTP.
- Knowledge about cloud security and best practices.
- Must have a background in Java and Javascript
- Very good understanding of RDBMS.
- Experience with a known IDE: Eclipse or IntelliJ or VSCode
- A related technical degree required.
Even Better If...
- You have experience with log parsing and analysis in Splunk, including building reports and dashboards
- You have experience working with Amazon Web Services
- You've worked with Lightning Web Components, Lightning Locker, or Lightning Data Service
- You understand W3C standards and have experience resolving cross-browser and platform compatibility issues, along with troubleshooting SOAP and REST based APIs
Interested in this role?Continue on Salesforce's careers page.
Apply on Salesforce