Senior Manager, Virtual Computing Operations

Date Posted:

2026-11-03

 Country:

United States of America

 Location:

US-CT-REMOTE

 Position Role Type:

Remote

 U.S. Citizen, U.S.

Person, or Immigration Status Requirements

• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

 Security Clearance Type: None/Not Required

 Security Clearance Status: Not Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.
• With our three market-leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can.
• Together, we push the boundaries of known science and find new ways to connect and protect our world.
• Join us and help shape the future of aerospace and defense.
• The following position is to join our RTX Corporate, Enterprise Services Infrastructure team: As a Senior Manager, Virtual Computing Operations , you will lead enterprise-wide operational support for RTX’s virtual computing environments, including Virtual Desktop Infrastructure (VDI), engineering compute platforms, virtualization infrastructure, and supporting technologies.
• You will lead a team of IT professionals responsible for delivering reliable, secure, scalable, and sustainable virtual platforms that enable business agility and growth.
• Working across Enterprise Services and business organizations, you will drive technology strategies, platform standardization, operational excellence, and continuous improvement while ensuring solutions align with enterprise architecture and evolving business needs.

What You Will Do

• Lead enterprise-wide operational support and strategy for virtual computing environments, including VDI, engineering compute platforms, and virtualization infrastructure.
• Develop and execute long-term technology roadmaps, standards, and best practices for virtualization and related platforms.
• Manage and develop a team of IT professionals, promoting cross-training, documentation, and knowledge sharing to strengthen workforce capabilities and support a consistent operating model.
• Partner with End-Point Technology Engineering, Cybersecurity, Cloud Engineering, Network Engineering, Enterprise Digital Technology, and program organizations to align virtualization strategies with enterprise architecture and business requirements.
• Drive continuous improvement, platform resilience, operational sustainability, and customer satisfaction across global operations.
• Ensure high availability, security, scalability, and cost-effectiveness across virtual platforms and supporting technologies.
• Evaluate proposed virtual solutions to ensure operational supportability and alignment with hardware, software, security, network, and system utilization requirements.
• Develop and manage key performance indicators (KPIs) to measure platform effectiveness, operational performance, and service delivery.
• Influence enterprise architecture and technology decisions by evaluating solution options and communicating recommendations to technical and executive stakeholders.
• Support business growth, new program onboarding, and emerging technology requirements through scalable operational processes and support models.
• Identify opportunities to leverage emerging technologies and improve system effectiveness, resource efficiency, and customer experience.
• Provide technical and operational leadership to address complex challenges while balancing strategic priorities with day-to-day production support requirements.

Qualifications

You Must Have

• Typically requires a University Degree or equivalent experience and a minimum of 10 years of prior relevant experience, or an Advanced Degree in a related field and a minimum of 7 years of experience.
• Experience leading or supporting virtual desktop infrastructure (VDI) in medium- to large-scale enterprise environments.
• Experience with virtualization technologies and architectures across compute, network, storage, application, and automation layers.
• Experience developing technology strategies, roadmaps, and sustainable solutions in complex, 24/7 production environments.
• Experience leading and delivering reliable operational platforms in global production environments.
• Experience partnering with customers and senior leadership to provide oversight, ensure deliverables are met, and drive accountability for key milestones.
• Experience with UNIX/Linux/Solaris and/or Windows integration in medium- to large-scale environments.
• Experience with enterprise storage technologies such as NetApp and PowerMax.

Qualifications

We Prefer

• Experience driving adoption of cloud-based solutions, including identifying and implementing use cases that deliver measurable business value.
• Strong leadership, communication, interpersonal, and customer service skills, with the ability to collaborate effectively with senior technical and business leaders.
• Demonstrated ability to solve complex problems, balance competing priorities, and deliver practical, supportable solutions in rapidly evolving environments.
• Working knowledge of cloud platforms and operational models supporting high-availability environments.
• Strong understanding of cloud architectures across private, public, and hybrid environments, including IaaS, PaaS, and SaaS.
• Experience with cloud platforms such as AWS, Microsoft Azure, and Oracle Cloud.
• Experience with VMware, Nutanix, and other virtualization technologies.
• Familiarity with hyperconverged infrastructure solutions and architectures.
• Experience with networked storage platforms, including NetApp and PowerMax, particularly within hyperconverged environments.
• Experience developing operational standards, support models, and processes that improve platform reliability, scalability, and efficiency.
• Ability to influence enterprise technology decisions and communicate complex technical concepts to both technical and executive stakeholders.

What We Offer

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
• Learn More & Apply Now!

Location

This position is remote.

Please consider the following role type definition as you apply for this role: Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon t