Senior Program Manager - Compliance Governance, FinOps & Supplier Risk

Overview Overview: The Financial Operations (FinOps) team delivers business value for over 300 legal entities through proactive, innovative, compliant, and cost-effective global solutions that exceed stakeholder expectations.

As a global team with delivery centers and staff around the world, we combine outsourcing and in-house resources and embrace “AND”—balancing agility with stability and innovation with compliance—to deliver challenging, creative, and deeply impactful work.

Our functions include payroll, accounting, reporting & analysis, statutory compliance, supplier and partner payouts, procurement operations, employee expenses, outbound royalties, controls and compliance testing, and anti-corruption monitoring.

FinOps continuously expands its scope and evolves its operating models through intelligent automation, process improvement, and co-innovation with strategic vendors, transforming legacy operations into AI-enabled services at scale.

Job Summary

As a senior compliance individual contributor, you will lead a portfolio of compliance, governance, and risk-management initiatives across FinOps Controls + Compliance. You will translate complex and emerging legal, regulatory, and self-regulatory obligations into scalable standards, operational frameworks, clear business impacts, accountable ownership, and tracked actions.

Navigating ambiguity and competing priorities, you will lead multifaceted short- and long-term workstreams; partner across teams to align business innovation and cost-management goals with compliance requirements; strengthen operational, regulatory, control, audit, and supplier-risk readiness; resolve compliance barriers; and drive measurable risk outcomes.

Through this work, you will contribute to Controls + Compliance operational excellence and team culture while helping the organization deliver on its commitments with accountability and integrity.

What you'll bring

• Extensive experience in governance, compliance strategy, and regulatory compliance within complex business environments.
• Proven ability to lead compliance risk management initiatives, including gap analysis and policy development.
• Excellent communication skills to effectively convey compliance information and influence senior leadership.
• Expertise in analyzing regulatory trends and developing strategic responses to evolving legislation.
• Demonstrated capability to manage multiple projects, prioritize tasks, and drive continuous improvement.
• Commitment to upholding ethical standards and fostering a culture of integrity and accountability.

Responsibilities

Lead Controls & Compliance Strategy

• Lead the overall Financial Operations Controls & Compliance portfolio, including internal controls, SOX/ICFR compliance, controls monitoring, audit readiness, risk management, compliance operations, and governance programs.
• Establish strategic priorities, operating plans, success measures, and execution frameworks that strengthen the control environment while enabling business agility.
• Drive continuous improvement of governance, compliance, and risk-management capabilities through standardization, process simplification, automation, and data-driven decision making.
• Ensure controls and compliance activities remain aligned to evolving business, regulatory, financial, and operational requirements.

Lead a Multi-Disciplinary Compliance Organization

• Lead a team of Controls, Compliance and Risk managers and professionals responsible for governance, controls, compliance, audit coordination, risk management, and operational assurance activities.
• Provide leadership across a broader network of matrixed and dotted-line Controls & Compliance resources embedded throughout Financial Operations.
• Establish clear operating rhythms, accountability models, governance forums, escalation paths, and decision-making frameworks across the compliance ecosystem.
• Coach, develop, and empower leaders and individual contributors while building organizational capability, succession plans, and leadership depth.
• Foster a culture of accountability, customer focus, continuous improvement, inclusion, and operational excellence.

Oversee SOX & Internal Controls Programs

• Oversee the Financial Operations SOX and internal controls program, including governance, controls monitoring, testing oversight, issue management, remediation tracking, certifications, and audit readiness activities.
• Partner with Financial Compliance Group (FCG), Internal Audit, External Audit, Finance leaders, and control owners to maintain an effective and sustainable control environment.
• Ensure timely identification, escalation, remediation, and resolution of control deficiencies and compliance gaps.
• Drive adoption of scalable controls-monitoring capabilities, reporting, and performance metrics that improve control effectiveness and transparency.

Lead FinOps Risk & Governance Activities

• Establish and mature risk management practices across Financial Operations.
• Oversee risk assessments, compliance assessments, issue management, corrective action programs, exception governance, and risk acceptance processes.
• Partner with business stakeholders to identify emerging risks, evaluate business impacts, and develop mitigation strategies.
• Drive governance reviews and executive discussions focused on risk exposure, compliance health, and operational resilience.
• Translate complex compliance, audit, and operational findings into actionable recommendations and leadership decisions.

Provide Leadership Oversight for Responsible AI & Emerging Governance Programs

• Provide sponsorship and organizational oversight for Responsible AI, automation governance, and other emerging compliance initiatives.
• Lead managers and subject matter experts responsible for governance domains, ensuring priorities, investments, and compliance requirements are aligned with broader Controls & Compliance objectives.
• Ensure appropriate governance frameworks, controls, and risk-management practices are established for emerging technologies and business transformations.
• Promote compliance-by-design principles that enable innovation while protecting trust, accountability, and regulatory obligations.

Drive Executive Reporting & Organizational Governance

• Establish meaningful compliance health measures, risk indicators, operational KPIs, and executive reporting mechanisms.
• Lead governance forums, leadership reviews, operational risk discussions, and compliance operating rhythms.
• Communicate complex compliance, control, and risk information in a clear, actionable manner for senior leaders.
• Influence cross-functional stakeholders to drive accountability, alignment, and execution across large-scale initiatives.

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.

Preferred Qualifications

• 8+ years of experience in compliance, risk management, internal controls, audit, governance, or complex program management, including experience supporting finance operations, procurement, supplier or third-party risk, or another highly regulated business environment.
• Demonstrated ownership of an enterprise-scale policy, compliance, risk, or governance program, including responsibility for program design, stakeholder alignment, implementation, performance monitoring, and measurable outcomes.
• Executive-level written and verbal communication skills, including the ability to synthesize complex compliance, risk, and performance information into clear narratives, decisions, tradeoffs, and actionable recommendations for senior leaders.
• Experience independently defining and leading complex, large-scale cross-functional programs, including plans, milestones, dependencies, risks, executive communications, and measurable outcomes, wh