Integration and Technical Infrastructure Manager (ITIM)

Overview

Microsoft Cloud Operations + Innovation (CO+I) is the team behind the cloud. CO+I is responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering trusted experience to customers and partners worldwide.

We are looking for a passionate individual to help build the network that powers the world’s largest online services.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

The Integration and Technical Infrastructure Manager is responsible for leading the planning, coordination, and delivery of technical infrastructure integration activities within data center construction projects. This role requires strong project management, communication, organizational, and stakeholder management skills, as well as experience working in complex construction and technical environments.

The successful candidate will coordinate the installation and readiness of Microsoft-owned systems, services, and supporting infrastructure required to prepare new data center facilities for operational use. This includes managing project scope, schedules, risks, dependencies, and stakeholder alignment across internal teams, construction partners, property owners, service providers, and equipment vendors.

Key responsibilities include:

• Managing technical infrastructure integration activities throughout the project lifecycle.
• Coordinating work across multiple stakeholders to ensure alignment with project objectives, schedules, and operational requirements.
• Identifying and mitigating project risks, constraints, and interdependencies.
• Developing and maintaining project schedules and tracking critical delivery milestones.
• Supporting facility readiness reviews, commissioning activities, and operational turnover requirements.
• Managing project budgets, approvals, and financial tracking associated with assigned workstreams.
• Facilitating communication between engineering, construction, operational, and vendor teams to support successful project delivery.

Successful candidates will demonstrate the ability to manage complex projects, navigate ambiguity, drive accountability, and build effective partnerships across diverse teams. Experience in data center construction, telecommunications infrastructure, critical facilities, or large-scale technical project delivery is highly desirable.

Responsibilities

The Integration and Technical Infrastructure Manager is responsible for coordinating technical infrastructure delivery activities throughout the lifecycle of complex data center projects.

Responsibilities include, but are not limited to

Project Delivery & Coordination

• Champion a culture of safety by promoting safe work practices and supporting collaboration across project stakeholders.
• Coordinate technical infrastructure activities with construction teams, property owners, vendors, consultants, and internal stakeholders to support successful project delivery.
• Manage project scope, schedules, risks, dependencies, and milestones associated with technical infrastructure integration.
• Support design reviews and collaborate with engineering teams and subject matter experts to improve project outcomes and ensure alignment with project requirements.
• Coordinate procurement, delivery, installation, testing, and readiness activities for technical infrastructure systems and equipment.
• Facilitate the deployment and readiness of network, security, and operational technology systems required to support facility operations.
• Align project execution strategies across multiple sites and stakeholders to improve consistency, efficiency, and delivery performance.
• Identify and manage cross-functional dependencies to ensure successful coordination between construction, engineering, operational, and technical teams.

Business Processes & Continuous Improvement

• Develop and maintain project management processes, tools, and reporting mechanisms that support efficient project execution.
• Evaluate opportunities to improve cost effectiveness, schedule performance, quality, and operational readiness.
• Manage the selection, onboarding, coordination, and performance of external vendors and service providers.
• Support continuous improvement initiatives by capturing lessons learned and identifying opportunities to improve future project delivery.
• Facilitate stakeholder decision-making and change management activities to support evolving project requirements.
• Apply strong problem-solving, influence, and negotiation skills to resolve challenges and drive project outcomes.

Communication & Stakeholder Management

• Communicate project status, risks, milestones, and key performance indicators to project stakeholders.
• Coordinate meetings, workshops, and project reviews to support alignment across internal teams and external partners.
• Develop and maintain project documentation, reports, schedules, and action plans.
• Foster collaboration across diverse stakeholder groups to remove barriers and support successful project execution.
• Build strong working relationships and encourage knowledge sharing across teams and projects.

Financial & Operational Accountability

• Develop, manage, and report on project scope, schedule, budget, and resource requirements.
• Review vendor proposals, scopes of work, project deliverables, and supporting documentation.
• Support procurement activities, contract administration, and vendor management processes.
• Review project invoices and validate progress against agreed-upon deliverables and milestones.
• Monitor project compliance requirements and support audit readiness activities as needed.
• Track project performance and implement corrective actions to address identified risks or issues.

Successful candidates will demonstrate strong leadership, organizational, communication, and stakeholder management skills, along with the ability to manage multiple priorities and drive complex projects to completion in a fast-paced environment.

Qualifications

Required/minimum qualifications:

Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 10+ years related experience OR equivalent experience.

Preferred or Addtional Qualifications:

• Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 12+ years related experience OR equivalent experience.
• 12+ years experience working on data center projects.
• Project Management Professional (PMP) certification or equivalent project management certification preferred.
• BICSI Registered Communications Distribution Designer (RCDD) certification or equivalent telecommunications industry certification is preferred.
• Experience with telecommunications infrastructure design, installation, commissioning, operations, or technical infrastructure integration projects.
• Experience supporting the construction, fit-out, integration, commissioning, or operation of data centers, critical facilities, telecommunications facilities, or other mission-critical environments.
• Experience coordinating network infrastructure, low-voltage systems, security systems, telecommunications infrastructure, or facility technology deployments within complex construction or technical project environments.
• Knowledge of constr