Americas Import Trade Compliance Specialist

Americas Import Trade Compliance Specialist

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next.

We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Job Description Summary:

We seek a highly skilled Americas Import Trade Compliance Specialist to serve as an individual contributor and subject matter expert supporting import policy, customs compliance, and duty drawback for the Americas Markets. The specialist will interpret and apply country-specific customs requirements, provide practical guidance to business partners, and help maintain effective import controls.

• Import Policy Expertise — Advise on import recordkeeping, customs valuation, preferential and non-preferential origin, tariff classification, admissibility, broker governance, post-entry activity, and duty recovery.
• Regional Compliance — Monitor regulatory developments and support consistent compliance processes across the Americas while addressing local-country requirements.
• Duty Drawback — Execute and improve the full drawback lifecycle, including data validation, claim support, recovery tracking, and compliance documentation.
• Controls and Documentation — Review compliance assurance outcomes for enhancements to existing operations to improve compliance.
• Risk Management — Identify compliance gaps, assess operational impact, recommend corrective actions, and escalate material risks.
• Process Improvement and Automation — Develop practical controls, reporting, analytics, and automation to improve accuracy, efficiency, and duty optimization.
• Audits and Inquiries —Experience with customs audits, desk reviews, requests for information, and internal assessments; coordinate timely, well-supported responses.
• Training and Stakeholder Support — Provide technical guidance and training to business units, logistics, finance, sourcing, tax, legal, and external service providers.
• Reporting — Produce clear metrics and updates on compliance performance, duty recovery, service levels, open risks, and remediation activities.

Job Description

The Americas Import Trade Compliance Specialist is an experienced individual contributor who provides import policy expertise and operational compliance support across the Americas markets. Ability to interpret customs requirements, develop practical guidance, performs complex analyses, and partners with business stakeholders to manage risk and improve the import processes.

The role also supports U.S. duty drawback operation, preferential country of origin determination and duty optimization initiatives.

Job Family Definition

Provides specialized technical and operational support for Americas import policy/compliance and duty recovery processes. Partners with stakeholders to identify and implement business process improvements, strengthen controls, manage costs, integrate new and existing business activities, and adapt to changes in the regulatory environment.

Leads workstreams and collaborates with cross-functional and cross-regional teams to execute import policy, compliance, automation, and drawback strategies.

Specialist Level Definition

Applies advanced subject matter knowledge to independently resolve complex import trade compliance and business issues within established policies. Serves as a trusted technical advisor to management and business partners, recommends policy and control enhancements, and leads complex projects or workstreams with broad regional impact.

Exercises sound judgment, manages competing priorities, and may coach or provide technical guidance to peers and junior colleagues. This role has no direct reports and is not accountable for hiring, performance management, or other people-manager responsibilities.

Additional Guidance/Criteria

Provides specialist support across the Americas region, with emphasis on the United States, Mexico, and South America. Maintains awareness of applicable national customs requirements and aligns regional practices with company policy.

Responsibilities

• Serve as an Americas subject matter expert for import policy, risk mitigation and duty optimization.
• Interpret and apply import requirements relating to recordkeeping, customs valuation, related-party transactions and assists, preferential and non-preferential origin, free trade agreements, tariff classification, marking, admissibility, and import documentation.
• Support country-of-origin determinations, supplier certifications, bills of material reviews, qualification analyses, and certificates of origin for preferential programs, including USMCA where applicable.
• Evaluate non-preferential origin determination and identify additional duty mitigating opportunities, consistent with applicable local rules.
• Review customs valuation methodologies, including transaction value, related-party considerations, assists, royalties, proceeds, transfer-pricing studies and impacts, alternative valuation methods, and required supporting records.
• Establish and maintain compliant import recordkeeping practices, retention requirements, audit trails, and supporting documentation across relevant Americas jurisdictions in conjunction with the Compliance Assurance team.
• Automate PGA reviews before importation to reduce delays.
• Manage broker governance activities, operating instructions, performance metrics, issue resolution, and escalation of recurring compliance gaps.
• Execute and improve U.S. duty drawback activities, including eligibility analysis, data validation, claim documentation, filing coordination, audit support, and recovery reporting.
• Monitor regulatory changes, new tariffs, trade remedies, preferential-program updates, and customs initiatives; assess business impact and communicate required actions.
• Prepare for and support customs audits, desk reviews, requests for information, questionnaires, and internal assessments.

•Lead Ticketing issues ensuring they are assigned to the correct employee.

•Develop import policies, work instructions, decision tools, training materials, and technical guidance for business stakeholders.

• Lead process-improvement, data-quality, analytics, and automation initiatives that strengthen controls and reduce manual effort.
• Collaborate with logistics, sourcing, tax, finance, legal, supply chain, business units, customs brokers, consultants, and government authorities as appropriate.
• Generate regular reports on compliance performance, duty recovery, audit readiness, open risks, process improvement, service levels, and communications on key regional developments.

Education and Experience Required:

• University degree in international trade, customs, supply chain, logistics, finance, law, business, or a related field, or equivalent relevant experience.
• Typically 7+ years of experience in import trade compliance, customs brokerage, customs consulting, supply chain compliance, or a related field, with experience supporting multiple Americas jurisdictions.
• Demonstrated experience independently managing complex import compliance analyses, projects, audits, or remediation activities.
• Working knowledge of U.S., Mexican, Canadian and other Americas customs requirements and practical experience supporting import compliance.
• Experience with duty drawback, duty recove