Senior Talent Acquisition Specialist

We are looking for an experienced Senior Talent Acquisition Specialist to lead day-to-day recruitment delivery for our Bulgarian operations. You will combine hands-on recruitment with team coordination, recruitment planning, reporting and close collaboration with internal stakeholders.

The role covers high-volume recruitment for mass roles, alongside specialist and support positions. You will help the recruitment team meet hiring requirements while maintaining consistent processes, accurate data and a positive candidate experience.

Recruitment delivery and planning

• Manage the full recruitment cycle, from sourcing and screening to interviews, offers and handover for onboarding.
• Deliver high-volume recruitment for operational roles, alongside recruitment for specialist and support functions.
• Translate business hiring requirements into clear recruitment priorities and action plans.
• Monitor recruitment pipelines, anticipate hiring gaps and adjust activities to support upcoming training groups and operational needs.
• Manage internal applications, referrals and rehire cases in line with company procedures.
• Handle complex candidate cases and recruitment escalations, ensuring timely decisions and clear communication.

Team coordination and support

• Coordinate daily recruitment activities and distribute workloads according to hiring priorities, team capacity and language requirements.
• Provide guidance to recruiters and hybrid recruitment colleagues on candidate assessment, communication and recruitment procedures.
• Monitor individual and team delivery, identify challenges and follow up on agreed actions.
• Support the onboarding and development of recruitment team members through practical coaching and feedback.
• Maintain continuity during team absences and ensure recruitment activities remain covered.

Stakeholder management

• Act as a key recruitment contact for Operations, HR, Academy, Scheduling and other hiring teams.
• Align stakeholders on hiring requirements, candidate profiles, recruitment progress and expected start dates.
• Coordinate candidate handovers, training schedules, induction arrangements and documentation deadlines.
• Follow up on interview feedback and hiring decisions to prevent unnecessary delays.
• Escalate risks affecting recruitment delivery, candidate starts or training attendance and coordinate their resolution.

Reporting and recruitment analysis

• Prepare weekly and monthly recruitment reports, hiring forecasts and productivity updates.
• Track candidate inflow, contact activity, interview attendance, conversion rates, training starts, dropouts and completed hires.
• Analyse recruitment results by role, source and other relevant measures to identify trends and improvement opportunities.
• Monitor progress against hiring targets and communicate risks, priorities and recommended actions.
• Maintain accurate recruitment trackers and reconcile information across recruitment, training and operational reports.

Process quality and systems

• Maintain accurate and consistent use of the applicant tracking system, including candidate statuses, rejection reasons and follow-up records.
• Ensure recruitment trackers, interview records and training files are complete and up to date.
• Monitor candidate follow-up, pending decisions and on-hold cases to keep pipelines moving.
• Review recruitment workflows, identify recurring issues and implement practical improvements.
• Maintain recruitment procedures, templates and team guidance to support consistent execution.
• Handle candidate information confidentially and in line with company data protection requirements.

Sourcing and employer branding

• Partner with Marketing and Employer Branding on recruitment campaigns, messaging and candidate attraction.
• Evaluate the effectiveness of job boards, referrals, social media and other sourcing channels.
• Share candidate feedback and recruitment insights to improve advertising accuracy and campaign performance.
• Recommend sourcing approaches based on hiring demand and pipeline quality.
• Proven experience in talent acquisition, including high-volume recruitment.
• Experience coordinating recruitment activities, mentoring colleagues or leading a recruitment team.
• Strong planning skills and the ability to manage competing priorities in a fast-paced environment.
• Confidence working with hiring managers and senior stakeholders, including handling escalations and challenging discussions.
• Strong analytical skills, with practical experience using Excel to prepare reports and interpret recruitment data.
• Experience using an applicant tracking system; SmartRecruiters experience is an advantage.
• Sound judgement when assessing candidates, resolving problems and making recruitment recommendations.
• Excellent communication skills in Bulgarian and English.
• A proactive approach, strong ownership and consistent attention to detail.
• Opportunities for professional and personal development within an international company.
• Exposure to different teams and business activities.
• A friendly and collaborative working environment.