LandOffer
Director, Program Management - Catalog AI & Quality (Taiwan Relocation)
Spotted 51d ago
Job details
- Work mode
- On-site
- Level
- Executive
- Experience
- 10+ years
- Posted
- Sep 1, 2026
- Last confirmed open
- Oct 21, 2026
What you'll need to apply
Fields this application requires
NameEmailPhoneResume
Company-specific questions
- Coupang Corporation or its affiliates and subsidiaries* (or collectively referred to as “Coupang”) does not collect, process or use any personal information other than the types of information specified in this Consent. Please ensure that your resume does not include any personal information other than the types specified in this Consent.
- 1. What is your nationality?
- 1. (Required) By submitting your resume, you consent to the required collection, processing, use, required provision/transfer, and consignment of personal information as set forth in our Privacy Policy (https://privacy.coupang.com/en/land/jobs/).
- 2. (Optional) Name, contact information, email address, nationality, educational background, work experience, qualifications, national merit status (for special hiring program applicants only), relative’s name/relationship/team and application history are collected and used on an ongoing basis for recruitment purposes and may be provided to any of our affiliates and subsidiaries*, other than the company to which you originally applied, for the purpose of reviewing and conducting recruitment for similar positions. Personal information collected and provided will be retained for the duration of the year-round recruitment retention period defined in the Privacy Policy. You may refuse to provide consent, but such refusal may prevent the year-round hiring from progressing normally or may result in the restriction of opportunities in the hiring process of companies other than the one you applied.
- 3. (Optional) Recordings of the interview process and transcriptions of interview audio maybe collected and used for the following purposes: i) to record the interview process, ii) to transcribe and document interview audio, iii) to summarize interview results, iv) to verify the interview process and evaluation results, v) to improve the hiring procedures, vi) to check candidate fit for other open positions, vii) to review past interview records. Collected personal information are retained for 4 years from the notification of hiring result, and then deleted. You may refuse to provide this consent, and refusal will not affect the recruitment process.
- 4. (Optional) Coupang or its affiliate or subsidiary company* will send recruitment notifications through transmission media such as phone, email, and SMS using the contact information and email address based on your consent.
- 5. (Optional) Coupang or its affiliate or subsidiary company* will conduct reference checks on you within the following scope based on your consent: Additional reference checks may be conducted on applicants who applied for a job at Coupang and passed interviews, and Coupang arranges means to conduct reference checks. Coupang may collect other personal information about you, including integrity information collected from public sources and the performance evaluation information collected from your former employer or colleagues.
- 1. I understand that working with Relatives in the Coupang group of companies (collectively, the "Coupang Group") -- where they can influence each other’s work -- can potentially create conflicts of interest. Therefore, such a situation requires prior approval from the People Operations. In view of the above, I hereby confirm that I DO NOT have any Relatives working in any company within the Coupang Group or serving on the Board of Directors of any company within the Coupang Group;
- 1. Are you currently, or have you been a government official, public servant, or employee of a public institution who may be subject to post employment or reemployment restrictions under applicable laws or regulations?
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- Document Policy
Job description
About this role
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
Coupang Taiwan is looking for a highly technical Program Management leader to reimagine catalog quality and catalog operations through AI and LLM-powered solutions.
This role sits at the intersection of Program Management, Product Management, Data, and AI. The successful candidate will lead the design and implementation of scalable workflows that automatically identify, evaluate, and resolve catalog quality issues across millions of product listings.
Unlike traditional program management roles, this position requires a hands-on builder mindset. The ideal candidate is comfortable leveraging LLMs, designing data pipelines, creating MVPs with small teams, and rapidly scaling successful solutions across the organization.
What You Will Do
- Lead strategic initiatives focused on catalog quality and catalog upgrades at scale
- Identify catalog defects, quality issues, and customer experience gaps through deep data analysis
- Define gold standards for product titles, attributes, images, and catalog content
- Design and implement LLM-powered workflows to detect and resolve catalog issues automatically
- Build and validate MVP solutions using AI tools and small cross-functional teams
- Establish evaluation frameworks for prompt engineering and LLM output quality
- Partner with Product, Engineering, Analytics, Business, and Operations teams to scale successful solutions
- Conduct experimentation and A/B testing to improve search relevance and conversion metrics
- Drive end-to-end ownership from problem identification through implementation and business impact measurement
Basic Qualifications
- 10+ years of experience in Program Management, Product Management, Product Operations, Data Products, or related areas
- Demonstrated experience applying LLMs and AI technologies to solve real-world business problems
- Hands-on experience designing workflows, automation solutions, or data pipelines
- Strong analytical skills with the ability to dive deep into data and identify root causes
- Ability to independently build MVPs and rapidly iterate solutions
- Strong stakeholder management and cross-functional leadership skills
Preferred Qualifications
- Experience in catalog management, catalog products, search, recommendation, marketplace, or e-commerce platforms
- Product Management experience in a large-scale technology company
- Experience with prompt engineering, LLM evaluation frameworks, and AI product development
- Background from Amazon, Uber, Airbnb, Agoda, or similar technology companies
- Experience working with large-scale datasets and consumer-facing products
Recruitment Process and Others
Recruitment Process
- Application Review - Recruiter Screening Call - Job Fit Interview - Focus Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Interested in this role?Continue on Coupang's careers page.
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