Site Reliability Engineer - Any Database Stack (ElastiCache/Redis) | AWS | Terraform | Ansible | Jenkins (4-7 Years)

Meet the Team

We are the Webex Persistence Team within the Webex Service Engineering & SRE organization. Our team designs, builds, and operates

highly scalable persistence services powering Webex Teams, Webex Meetings, and the broader Webex Suite. We work across

Webex Data Centers and AWS Cloud environments, ensuring high availability, reliability, and performance at a global scale.

As part of this team, you will work on mission-critical infrastructure and platform systems, including data, streaming, and persistence layers, with a strong focus on automation, scalability, and cloud-native engineering.

Your Impact

We are looking for a DevOps Engineer (G8) with strong expertise in Python, AWS, Infrastructure as Code, and CI/CD pipelines to build and operate scalable, automated platforms.

This role is focused on hands-on implementation, automation, system reliability, and platform support, with exposure to data platforms, streaming systems, and AI/ML workloads.

Key Responsibilities

Design, develop, and maintain scalable backend systems using Python flask, sqlalchemy, apscheduler, cache.

• Design and manage AWS cloud infrastructure (EC2, S3, RDS, VPC, IAM)
• Implement Infrastructure as Code using Terraform and Ansible
• Build and maintain CI/CD pipelines using Jenkins and GitHub
• Automate infrastructure provisioning, deployments, and operational workflows
• Monitor system performance, reliability, and availability; troubleshoot production issues
• Support and manage streaming platforms such as Kafka
• Build or support backend utilities/services using Python and/or Java
• Support infrastructure for data platforms and AI/ML workloads (including GenAI/LLM systems)
• Collaborate with engineering teams to improve deployment velocity and system efficiency

Minimum Qualifications

• Design, develop, and maintain scalable backend systems using Python flask, sqlalchemy, apscheduler, cache.
• 4-7 years of experience in DevOps, Cloud Engineering, SRE, or Platform Engineering roles
• Support and manage Elasticcache/Redis , Valikey
• Strong hands-on experience with AWS Cloud (EC2, S3, RDS, IAM, VPC)
• Proven experience with Terraform (Infrastructure as Code)
• Strong experience with Ansible (configuration management and automation)
• Hands-on experience in building and managing CI/CD pipelines (Jenkins, GitHub)

Preferred Qualifications

• Experience with streaming systems such as Kafka
• Hands-on experience with PostgreSQL or similar databases
• Familiarity with OpenSearch / Elasticsearch , Cassandra (NoSQL systems)
• Proficiency in Python and/or Java for automation or backend support
• Experience with Docker and Kubernetes
• Exposure to AI/ML workloads, data pipelines, or GenAI systems.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale.

Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Disclaimer

To ensure that we hire the best talent in the right way, we follow a strict hiring process and recently, Cisco has been made aware of fraudulent recruiters claiming to be from the company. Please be advised that any communication from Cisco about careers will:

• be in direct response to an application you have submitted through the company career site
• begin with screening or an interview
• originate from a Cisco email address, and
• be conducted across email, phone, or WebEx

Cisco will never make a job offer without conducting an interview process or ask you for money in any way.

If you have been requested to apply for a role or have received an offer from a site other than https://careers.cisco.com or cisco.wd5.myworkday.com , do not provide any personal identifying information, including your Aadhaar or other personal identifying number, birth certificate, banking information, driver's license, or passport.

If you are the target of a recruiting scam, consider filing a report with your local law enforcement authorities. Cisco bears no responsibility, and cannot be held liable, for any claims, damages, expenses, or other inconvenience resulting from or in any way connected to recruiting scams.