Field Competence Team Engineer_EM

Job Summary

'0KM & field customer complaint solving, including problem diagnose, problem solve proposal, problem solve coordinate, action and confirmation.

Roles and Responsibilities

'- Hotline trouble shooting, check online data to confirm complaint

• On-site trouble shooting, data diagnose and provide problem solve proposal
• Coordinate, solve problem, and confirm vehicle status after maintenance
• Field monitoring project
• Technical training to OEM
• Other task assigned by supervisor.
• Coordinate, perform and supervise the customer quality related tasks self-dependent according to the customer and RB quality requirements and in co-operation with RB and cusotmer team members
• Escalate topics to line managers if potential customer escalation expected

Qualifications Requirement

Education al B ackground

Bachelor degree in Power Engineering, Electrical Engineering, Control Engineering, Vehicle Engineering, electrochemical or equivalent

Master degree in Power Engineering, Electrical Engineering, Control Engineering, Vehicle Engineering, electrochemical or equivalent

Language:

• Basic English speaking

Job Relevant Knowledge and Experience

-Experience in the automotive development & calibration preferred. Have working experience in JMC, and familiar with JMC work process- Knowledge of engine and vehicle, better for E-axle

• Knowledge of vehicle assembly, experience in vehicle failure case； Knowledge of system diagnosis preferred
• Good understanding of complete vehicle, knowledge of vehicle communication network (e.g. CAN, LIN, Ethernet, CANFD) preferred.
• 该岗位内部推荐奖金为人民币3,000元整（仅限博世内部员工申请），具体请参见《博世中国内部推荐政策》
• Internal Referral bonus of this vacancy: RMB 3,000 (Valid only for Bosch associates). For the detailed regulation, please refer to Bosch China Internal Referral Policy