Operations Manager

Open Position:

Operations Manager

Work Modality:

Full-Time | In-Person | Monday - Friday | 8:00 am - 4:30 pm

Benefits:

• Paid Time Off & Paid Sick Leave
• Medical Insurance (HSA/Copay Plan)
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Group Life Insurance
• Long-Term Disability Insurance

Voluntary Benefits:

• Short-Term Disability Insurance
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance

Pre-Employment Requirements:

• Successful completion of a criminal background check.

Position Summary

The Operations Manager is responsible for leading and coordinating day-to-day operational execution while holding key operational functions accountable for performance. This role reports to the Director of Operations and helps ensure planning, purchasing, warehouse, inventory, and shipping activities remain aligned with company goals.

Key Responsibilities

• Lead and coordinate daily operational execution across planning, purchasing, warehouse, inventory, and shipping.
• Manage and support the Warehouse Manager, Buyer/Procurement Specialist, and Operations Planner/Project Coordinator.
• Hold department leaders accountable for staffing, scheduling, material availability, inventory performance, shipping, and operational priorities.
• Ensure the Buyer, Planner, and Warehouse Manager remain aligned on purchasing, forward planning, and daily execution.
• Monitor operational KPIs and drive corrective actions when performance falls below target.
• Resolve routine operational issues and escalate significant risks to the Director of Operations.
• Drive execution of operational improvements and process changes in partnership with the Director of Operations.
• Ensure operational policies, procedures, ERP/WMS processes, and safety standards are followed consistently.
• Support employee development, performance management, and hiring needs across Operations.
• Coordinate across departments to ensure operational priorities support company needs.
• Support the Director of Operations with continuous improvement, capacity planning, systems implementation, and larger operational initiatives.

Qualifications

• 5+ years of progressive operations leadership experience in a manufacturing and/or warehouse/distribution environment; 7+ years preferred.
• Experience directly leading supervisors, managers, and cross-functional teams.
• Strong understanding of inventory, purchasing, production planning, scheduling, warehousing/fulfillment, and process improvement in a high growth, fast paced environment.
• Demonstrated ability to use KPIs and operational data to drive accountability and improvement.
• Strong ERP/WMS experience;

Acumatica experience preferred.

• Strong leadership, communication, problem-solving, and follow-through.
• Direct-to-consumer/ecommerce and high-growth business experience preferred.

Success in the Role

Success means daily operations run effectively without constant Director-level involvement, department leaders are aligned and accountable, operational issues are resolved quickly, and performance continues to improve across key KPIs.

Vyper is an Equal Opportunity Employer.