Technical Operations Analyst, Senior

Location

Charlottesville, Virginia, United States of America Category Clinical Support UVA Medical Center Job Id R0086215 Job Type Full time

JOB DESCRIPTION Senior level position that leads and provides system & operational support to Revenue Cycle Operations. Candidate must demonstrate ability to work collaboratively and in close interaction with the EPIC Build teams, Medical Center IT teams and Revenue Cycle Operations teams.

Candidate will be primarily responsible for analyzing user, system and application needs while obtaining assistance as needed, and implementing the optimal solution to meet department operational needs. Successful candidate must be able to clearly convey technical information, in both written and oral formats, to a non-technical audience.

Demonstrates courteous, timely & professional communication to both internal and external clients, including leadership. Incumbents of this position will be required to make timely, effective decisions using independent judgement and discretion that will have a business unit and potentially organization-wide impact (within the appropriate guidelines as defined by leadership).

Areas of focus include, but not limited to

Issue Resolution, Process Improvement, Project Management, Reporting, Quality Auditing, System Design/Configuration, Testing, Change Management and Technical Documentation.* Remains proficient with all phases of Revenue Cycle applications systems analysis and associated programming/configuration activities, resulting in the ability to solve problems, while taking into consideration software and workflow limitations.

• Serves as key contact between EPIC Build Team, Health System IT and Revenue Cycle Operations; Operational needs are reconciled with software capabilities to identify and implement the most appropriate software, hardware and/or process based solution.
• Serves the lead role for multiple project teams. Delegates and provides direction to junior team members.
• Performs quality audit functions for Revenue Cycle Operations areas.
• Develop and design reporting to demonstrate operational benchmarks and provide data driven feedback related to operational performance.
• Performs rotating and supplemental on-call, as needed.
• Demonstrates accountability for self-development by completing independent training and attending on-going in-service training. Conducts on-going training for junior team members.

MINIMUM REQUIREMENTSEducation

Bachelor’s degree required or relevant experience may be considered in lieu of Bachelor's degree.Experience: A minimum of five years of experience required in a complex hospital setting Knowledge of third party billing and reimbursement methodologies required Understanding of CPT level II and III HCPCS and hospital charging methods is essential General comprehension of medical terminology is necessary.Licensure: nonePHYSICAL DEMANDSJob requires sitting for prolonged periods, frequently traveling (no more than two miles); Repetitive motion: (Typing).

Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull less than 20lbs. May be exposed to cold, heat and outdoor climate.

The pay range for this role is $42.00 - $56.80 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
• Generous Paid Time Off
• Retirement Savings
• Long-term and Short-term Disability
• Health Saving Plans, and Flexible Spending Accounts
• Certification and Education Support

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures.

We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation.

Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.