Accounting Operations Manager

Position Overview

The Accounting Operations Manager will manage day-to-day accounting operations across multiple venues, including bank reconciliations, payroll, partner accounting relationships, and accounting setup for new openings. This person will also support month-end financial close and coordinate HR administration, benefits, and insurance.

You should be comfortable working in a fast paced environment across multiple locations and entities, following through on details, and learning new systems quickly. Strong communication matters. You’ll work closely with venue teams, hotel partners, leadership, and external providers to keep information accurate and processes moving.

Responsibilities

Accounting Operations & Financial Close

• Complete bank reconciliations across multiple accounts and entities; investigate discrepancies and resolve outstanding items promptly.
• Maintain accurate accounting records, supporting schedules, and documentation.
• Support monthend financial close through reconciliations, journal entries, accruals, and supporting reports.
• Assist with preparing and reviewing venue financials, identifying discrepancies, and gathering explanations from operations teams.
• Coordinate venue settlements, payments, reimbursements, and intercompany activity.
• Support internal controls, maintain organized financial records, and improve accounting workflows.

New Venue Opening Setup

• Own the accounting onboarding checklist and timeline for new venue openings, coordinating with operations, leadership, hotel partners, and external providers.
• Coordinate new bank account setup, required documentation, authorized access, and connections to accounting systems.
• Set up new venues and entities within accounting, payroll, expense, and reporting systems.
• Coordinate vendor account setup, payment details, billing contacts, and required tax documentation.
• Establish venue reporting processes, settlement procedures, payment schedules, and accounting contacts with hotel and venue partners.
• Coordinate POS and payment processing reporting with operations and system providers.
• Ensure payroll, benefits, workers’ compensation, and business insurance arrangements are ready before opening.
• Monitor initial transactions, payroll runs, reconciliations, and settlements to resolve setup issues after launch.

Partner & Venue Relationships

• Serve as a primary accounting contact for hotel partners, venue accounting teams, and internal operators.
• Build responsive, professional relationships with accounting teams at new and existing locations.
• Coordinate financial reporting, invoices, settlements, and supporting documentation required by venue agreements.
• Resolve billing questions, payment discrepancies, and outstanding balances.
• Track open items and follow through until resolution, escalating issues when needed.

Payroll & Employee Records

• Process payroll across multiple locations and states accurately and on schedule.
• Coordinate with operations to verify hours, tips, pay rates, bonuses, deductions, and employee changes.
• Maintain payroll records and resolve employee payroll questions.
• Reconcile payroll reports, funding, liabilities, and related accounting entries.
• Coordinate payroll tax filings and notices with the payroll provider.
• Maintain PTO balances and other payrollrelated employee records.

HR & Benefits Administration

• Coordinate new hire paperwork, payroll onboarding, benefits enrollment, and employee record updates.
• Support employee offboarding, including final pay coordination and benefit program changes.
• Maintain organized, confidential personnel files and track required documentation and training.
• Coordinate health, dental, vision, and retirement plan administration with external providers.
• Help employees navigate routine benefits and enrollment questions.
• Work with leadership and external HR support on sensitive employee matters and statespecific requirements.

Insurance Administration

• Coordinate business insurance renewals and coverage updates with the company’s insurance broker.
• Track policies, premiums, renewal dates, and coverage requirements across venues.
• Coordinate coverage for new locations, including workers’ compensation and other applicable business policies.
• Obtain certificates of insurance and coordinate additional insured requests through the broker or carrier.
• Track insurance requirements in hotel and venue agreements.
• Support workers’ compensation payroll classifications, annual audits, and claims administration.
• Report incidents to the appropriate provider, maintain claim documentation, and track followup.
• Reconcile insurance premiums and allocate costs to the appropriate venues.

Systems, AI & Process Improvement

• Learn and navigate accounting, payroll, banking, and operational systems quickly.
• Identify opportunities to streamline recurring tasks and strengthen accuracy.
• Use AI tools and automation thoughtfully to support reporting, documentation, research, and workflow improvements.
• Verify AIassisted work and protect confidential company, employee, and financial information.
• Create clear checklists and procedures that make new openings and ongoing operations easier to manage.

Qualifications

• Minimum of 2 years of accounting experience in multiunit hospitality, such as restaurants, hotels, or hospitality management groups.
• Handson experience with bank reconciliations, payroll, and monthend close support.
• Strong working knowledge of accounting fundamentals and comfort working across multiple venues or entities.
• Proficiency with Excel or Google Sheets and experience using accounting and payroll platforms.
• Comfortable with AI tools—or a fast, curious learner eager to use them effectively.
• Excellent organization, attention to detail, and followthrough.
• Strong interpersonal skills and confidence communicating with hotel partners, venue teams, employees, and leadership.
• Ability to manage competing deadlines and work independently in a remote environment.
• Sound judgment and discretion with sensitive information.

Preferred

Experience supporting new venue openings, multi-state payroll, hotel partner settlements, benefits administration, or insurance coordination. An accounting or finance degree is a plus.