Account Manager - Digital Marketing

About Strive Marketing

At Strive Marketing, we are more than just a digital agency; we are a growth partner for local businesses. We provide comprehensive inbound marketing strategies (including SEO, PPC, Web Design, and Video Marketing) to help our clients win. Our agency culture is built on collaboration, clear communication, and a strong sense of community.

We measure our success by how long our clients stay with us and how loudly they recommend us.

The Role

We are looking for a detail-oriented, energetic, and relationship-driven Digital Marketing Account Manager to join our team in Sacramento. This role goes well beyond scheduling meetings and passing along updates. You will be the driving force behind client retention, building lasting relationships that turn clients into raving fans of Strive Marketing.

As the bridge between our clients and our technical team, you will make sure campaigns run smoothly, results are clearly understood, and every client feels known, valued, and confident in their partnership with us.

Key Responsibilities

• Client Relationships & Retention: Act as the primary point of contact and trusted advisor for your clients.
• You will build genuine, long-term relationships through proactive communication via email, video calls, and in-person meetings.
• You own the client experience, anticipating needs before they become concerns, addressing issues quickly, and making sure clients feel heard and supported.
• Client retention is a core measure of success in this role.

Campaign Oversight

Oversee the progress of digital campaigns, including SEO, web design projects, and Paid Search (Google Ads, Facebook Ads, Instagram Ads, TikTok Ads, etc.).

Data Interpretation & Strategy

Review performance reports created by our technical team. Your goal is to interpret the data (keyword rankings, conversions, and ROI) and clearly communicate the “story” of the campaign’s success to the client, building trust and showing the value of our partnership.

Growth & Agency Reputation

Identify upsell opportunities to help clients grow their accounts. Turn happy clients into raving fans by actively requesting reviews for Strive Marketing (Google Business Profile or video testimonials). We offer a bonus for every review you secure!

Team Collaboration

Collaborate with the sales and technical teams on strategic initiatives, advocate for your clients’ needs internally, and assist with general agency operations to support business growth.

The Ideal Candidate

Experience: 2+ years of experience in an agency, account management, client success or client-facing role is preferred. A degree in Business, Marketing, or Communications is a plus.

Local

Currently lives in the Greater Sacramento area (Required).

Tech Stack

Proficiency in Google Suite (especially Google Sheets) is required. Experience with ClickUp is highly preferred as it is our primary project management tool. Familiarity with similar software (like Asana or Monday) is also a plus.

Experience with HighLevel CRM is preferred, though familiarity with HubSpot or Salesforce is acceptable.

Skills

• Exceptional written and verbal communication skills.
• You must be able to explain complex marketing concepts clearly and build rapport quickly with business owners.

Traits

You are a natural relationship builder who genuinely cares about your clients’ success. You are a problem solver who is organized, results-oriented, and adaptable. You are not “camera shy” and are comfortable asking for reviews and business.

Important

This is a hybrid position based in the Greater Sacramento area. You must reside locally to attend in-office days (Tue-Thu). Some national travel is required.

*Video introduction (required) - As an Account Manager, you will frequently lead video calls and presentations for our clients. This short video introduction is your chance to demonstrate your "camera confidence" and communication style—two skills that are critical for success in this role.

Please record a short video (1–2 minutes) answering the questions below,.

1. Introduce yourself

2. Why do you want to work at Strive Marketing?

3. What's a fun fact about yourself?

You can use Loom, an unlisted YouTube video, or a Google Drive/Dropbox link. Please make sure sharing is set so anyone with the link can view it. We’re not looking for polished production; a phone or webcam recording is perfectly fine.

If you need an accommodation or an alternative format, please let us know.

Why Join Strive Marketing?

Hybrid Schedule

Enjoy a balanced work week with remote days on Monday and Friday, and in-office collaboration Tuesday through Thursday.

Growth Culture

You’ll report directly to leadership that cares about your career path.

Benefits

Paid time off, paid holidays, flexible schedule, Health Benefits, 401k.

Strive Marketing is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $24.00 - $30.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Application Question(s):

• This is a hybrid position that requires attending our Sacramento office every Tuesday, Wednesday, and Thursday (Monday and Friday are remote). Please confirm three things: 1) Do you currently reside in the Greater Sacramento area? and 2) Are you fully able to commute to the office on Tuesdays, Wednesdays, and Thursdays?

3) Are you willing to travel nationally when needed?

• Video introduction (required) - As an Account Manager, you will frequently lead video calls and presentations for our clients. This short video introduction is your chance to demonstrate your "camera confidence" and communication style—two skills that are critical for success in this role.

Please record a short video (1–2 minutes) answering the questions below, then paste the link here.

1. Introduce yourself

2. Why do you want to work at Strive Marketing?

3. What's a fun fact about yourself?

You can use Loom, an unlisted YouTube video, or a Google Drive/Dropbox link. Please make sure sharing is set so anyone with the link can view it. We’re not looking for polished production; a phone or webcam recording is perfectly fine.

If you need an accommodation or an alternative format, please let us know.

Experience:

• client facing: 1 year (Preferred)

Work Location: Hybrid remote in Sacramento, CA 95834