Account Manager - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Flexible schedule

ROLE DESCRIPTION:

As an Account Manager, you play a vital role in our daily business operations, customer relationships, and agency growth. You help customers protect what matters most by building meaningful relationships, identifying their insurance needs, and recommending products and services that align with their goals.

You will focus on strengthening customer retention, developing new business opportunities, and contributing to the continued success of our agency.

RESPONSIBILITIES:

• Develop and maintain strong customer relationships to drive retention, satisfaction, and agency growth.
• Conduct comprehensive policy reviews and provide personalized insurance recommendations based on customer needs.
• Proactively identify opportunities to assist new and existing customers with Auto, Home, Life, Health, and other insurance products.
• Resolve customer inquiries and service concerns while delivering an exceptional customer experience.
• Recommend, explain, and sell insurance products to both new and existing customers.
• Engage in proactive outreach, follow-up conversations, and relationship-building activities to generate new business opportunities.
• Collaborate with the Agent and team members to achieve agency production, retention, and customer service goals.

QUALIFICATIONS:

• Active New York State Property & Casualty Insurance License — REQUIRED.
• Active New York State Life, Accident & Health Insurance License — REQUIRED.
• Applicants must currently hold both licenses to be considered for this position.
• Previous experience in insurance sales, customer service, or account management preferred.
• Strong interpersonal, communication, and relationship-building skills.
• Self-motivated, goal-oriented, and comfortable engaging in needs-based sales conversations.
• Demonstrated ability to meet sales goals and contribute to business growth.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Commitment to providing exceptional customer service and maintaining professional standards.

Join Our Team!

We are seeking a fully licensed insurance professional who is passionate about helping customers, building lasting relationships, and growing alongside our agency.

If you hold both required New York State insurance licenses and are ready to make a meaningful impact, we encourage you to apply!