Program Operations Analyst

Summary

The Program Analyst supports Program Managers by delivering accurate, actionable reporting and improved visibility into the performance of strategic aerospace accounts. The role turns order, delivery, and schedule data into clear status updates for internal leadership and customers, including regular updates to customer open order reports.

The Program Analyst works closely with Program Management, Inside Sales, Production Control, and Supply Chain to support on-time delivery and the overall health of new and existing awards.

Main Duties and Responsibilities

• Develop, maintain, and distribute recurring program reports and dashboards that give Program Managers clear visibility into delivery performance, backlog, schedule risk, and key metrics.
• Prepare and submit timely, accurate status updates for customer open order reports, coordinating with Production Control and Supply Chain to confirm commit dates and flag risks.
• Extract, validate, and analyze data from the ERP/MRP system to identify trends, past-due exposure, and emerging delivery risks.
• Translate data into actionable recommendations and concise summaries for customer meetings and leadership updates.
• Prepare and maintain line of balance reports and support the development and tracking of recovery plans.
• Maintain customer portals and use EDI systems to retrieve forecasts, orders, and account information and to submit required updates.
• Coordinate with cross-functional teams to resolve data discrepancies and ensure reporting accuracy.
• Identify opportunities to standardize, automate, and improve reporting processes, and participate in continuous improvement activities.