Site Reliability Engineer - Pharmacy Core Platform (Hybrid)

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 260,000+ associates across 8 states.

From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level—internships through technical leadership.

Join a company consistently ranked among Fortune’s “100 Best Companies to Work For” and help us build more than great subs—build the future of technology at Publix.

We are seeking a Site Reliability Engineer (SRE) to join our Platform Engineering organization. In this role, you will be responsible for improving the reliability, resiliency, scalability, performance, and operational maturity of critical enterprise platforms and services.

The ideal candidate is passionate about automation, observability, cloud technologies, platform engineering, and operational excellence. You will work closely with software engineers, architects, infrastructure engineers, and business partners to build and maintain highly available systems while reducing operational toil through automation and proactive engineering practices.

Location

Hybrid (Lakeland, FL): To support our hybrid work model, candidates must reside, or be willing to relocate, within a commutable distance of Lakeland, FL.

Work Model

Enjoy the best of both worlds - collaborate in person and innovate remotely.

Interview Process

Candidates selected to advance in the interview process will be required to participate in at least one onsite interview at our Lakeland, FL campus.

Why Join Us?* Hybrid Flexibility: Work remotely when you need focus time and join us onsite for high-impact collaboration and brainstorming sessions.

• Operational Efficiency: Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness.
• Cutting-Edge AI Projects: Drive innovation in AI platforms, integrating advanced tools and frameworks to solve complex business challenges.
• Empowered Culture: We value autonomy, creativity, and continuous learning - your ideas shape the future of technology in our organization.

Your Impact* Lead initiatives focused on improving platform reliability, resiliency, scalability, and performance

• Design and implement automation solutions that reduce manual operational effort and improve system stability
• Develop and maintain monitoring, alerting, logging, tracing, and observability solutions
• Define and measure Service Level Indicators (SLIs), Service Level Objectives (SLOs), and operational health metrics
• Perform proactive analysis of capacity, performance, availability, and reliability trends
• Participate in architecture reviews to ensure alignment with reliability, scalability, security, and supportability requirements
• Partner with application development teams to improve operational readiness and platform resilience
• Lead root cause analysis efforts for complex production incidents and drive corrective actions
• Support platform modernization initiatives using Infrastructure as Code, CI/CD pipelines, and cloud-native technologies
• Create and maintain technical documentation, engineering standards, runbooks, and operational procedures
• Contribute to disaster recovery, business continuity, and operational resiliency planning
• Participate in a 24x7 on-call support rotation

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