Plastic Films Sales Representative

Company Background

Pilcher Hamilton Corporation, founded in 1904, has been a trusted leader in industrial and packaging films for 122 years. With a long‑standing reputation for technical expertise, customer‑first service, and strong distribution partnerships, we support manufacturing, distribution, and specialized vertical markets across the U.S.

As we continue to expand nationally, we are seeking a driven Sales Representative to help accelerate growth in key territories.

Position Summary

The Sales Representative is responsible for developing, managing, and growing B2B customer relationships within assigned territories and vertical markets. This role emphasizes relationship‑driven selling, disciplined follow‑up, accurate ERP documentation, and close collaboration with internal teams to deliver high‑quality film and packaging solutions.

This is a 100% remote role with 30–40% travel for customer visits, plant tours, and industry events.

Key ResponsibilitiesBusiness Development

• Identify and pursue new B2B accounts within assigned territory.
• Build strategic relationships with purchasing managers, plant managers, and key decision‑makers.
• Conduct proactive outbound prospecting and networking.
• Support vertical expansion and new market penetration.

Quote Management & Follow-Up

• Prepare accurate and timely quotes in Epicor.
• Conduct structured follow‑up on all open quotes.
• Track quote‑to‑order conversion and improve close rates.
• Maintain an organized sales pipeline and activity documentation.

Customer Relationship Management

• Serve as the primary point of contact for assigned accounts.
• Conduct regular account review calls and in‑person visits.
• Identify cross‑selling and upselling opportunities.
• Resolve customer issues in coordination with Operations and Purchasing.

ERP, CRM & Documentation Discipline

• Maintain accurate customer records in Epicor and Salesforce.
• Document all communications, pricing approvals, and follow‑up activities.
• Utilize dashboards and reports to manage territory performance.
• Ensure pricing and margin guidelines are followed.

Trade Shows & Networking

• Participate in selected industry trade shows and regional events.
• Capture and document leads generated from events.
• Execute structured post‑event follow‑up plans.

Collaboration

• Work closely with Purchasing to align customer needs with sourcing capabilities.
• Coordinate with Operations to ensure service reliability and delivery timelines.
• Support Finance policies regarding credit terms and payment follow‑up.

Performance Metrics

• Revenue Growth
• Gross Margin Performance
• Quote‑to‑Order Conversion Rate
• New Account Acquisition
• Customer Retention
• Epicor Documentation Compliance
• Trade Show Lead Conversion

Qualifications

• Must have film experience (industrial, packaging, or specialty films).
• 2–5 years of distribution sales experience required.
• Experience in industrial distribution, plastics, packaging, or manufacturing preferred.
• Strong communication, negotiation, and relationship‑building skills.
• Comfortable making proactive prospecting and follow‑up calls.
• Ability to travel 30–40% within territory.
• Proficiency with Epicor, Salesforce, and Microsoft Office.
• Self‑motivated, organized, and results‑driven.

Core Attributes

• Relationship Builder
• Accountable & Disciplined
• Margin‑Aware Seller
• Team‑Oriented
• Professional & Ethical

Benefits

• Competitive base salary + commission
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays
• Remote work flexibility
• Travel reimbursement
• Professional development and industry training opportunities

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Work Location: Remote