Sales Engineer

About Lightpath

Lightpath is building the fiber infrastructure the digital economy depends on - owning, operating, and expanding dense, high-performance networks for enterprises, public institutions, carriers, and cloud innovators. Our all-fiber network supports mission-critical environments, from financial markets and healthcare systems to AI platforms and next-generation cloud architectures.

As we expand across the Northeast and into high-growth markets nationwide, we invest ahead of demand - building infrastructure with precision, resilience, and accountability.

To support that growth, we’re building a team of people who take ownership, think long-term, and take pride in tackling complex work with care and integrity. At Lightpath, every role contributes to infrastructure that powers critical systems and real-world outcomes.

We look for individuals who value precision, accountability, and collaboration and who want to help build networks, processes, and partnerships that are engineered to last.

Job Summary

The Sales Engineer works closely with the account team to provide outstanding technical solutions and designs for our current and potential customers. The Sales Engineer will work with the customer teams based on a strategic account plan. The goal will be to facilitate on-going projects, help to start new initiatives and sell Lightpath solutions.

Sales acumen, IT industry experience, and previous technical account management roles are all critical requirements for the Sales Engineer role.

Essential Functions/Duties

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge skill/and/or ability required. Duties are not listed in order of priorities but are expected to be done in a timely fashion unless otherwise instructed.

• Develop strong relationships with Engineering, Operations, Offer/Product Management & Service Assurance Teams.
• Represent Customer and Lightpath viewpoints in product scoping, development and design process.
• Think outside of the box to create a strategic vision for serviceable and supportable products.
• Define detailed technical requirements for product supportability and assess the products against those requirements.
• Operate as a subject matter expert focused on specific product sets.
• Coordinate and Project Manage Launch readiness activities, such as training.
• Ability to see and present "the big picture" and offer solutions for improvement.
• An understanding of the financial and technical challenges of customer requirements and Lightpath capabilities.
• The ability to articulate and understand Lightpath’s technology and the benefits that can be achieved in customer environments.
• Strong understanding of competitive technologies, competitor positioning, and emerging technologies that could be both cooperative and competitive.
• Responsible for participating in and successfully completing all companywide mandates/training in a timely manner.
• Complies with all Ethics and professional standards.
• Complies with all corporate and organizational security policies and guidelines.
• Performs a myriad of tasks as required and/or assigned.

Qualifications (Knowledge/Skills/Abilities) Core Competencies

• Demonstrates mutual acceptance and respect of all co-workers.
• Ability to be a team player, work effectively with others with positive cooperation.
• Ability to communicate, both internally and externally, in an effective, timely, professional and courteous manner.
• Strong computer skills, including MS Word, Excel, PowerPoint

Education and Experience:

• Bachelor's Degree in Computer Sciences, Engineering or experience in relevant field preferred.
• Overall Experience: 5+ years.
• Balance of both strong technical and strong strategic skills. Willing to get into deep, technical details, but also able to see the big picture and make educated trade-off decisions without getting bogged down by the details.
• Able to develop trusted relationships, a strong internal network and use influence to drive change.
• Displays situational fluency and perseverance to handle challenging business situations.
• Able to negotiate and compromise to drive consensus.
• Excellent written and verbal communication skills with the ability to articulate complex concepts to a broad range of technical and business audiences, including technical and business executives.
• Organized and detail-oriented, with project management experience.
• Understanding of Cloud Services including IaaS, PaaS, and SaaS with knowledge of virtualization techniques such as VMware, Citrix, and Microsoft.
• Understanding of AC and DC power systems as they relate to Telecom and Enterprise network and server infrastructure components.
• Network/routing protocols including MPLS, BGP, SIP, DWDM, SONet/SDH, Long-haul & Metro Transport, Ethernet, IP Peering Fiber Optic Outside Plant as well as VoIP technologies.

Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law.

This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.