Director, Product Management

Description: Ready to be a part of the company transforming FinTech and how the world accesses banking services?

When was the last time you were excited about interacting with your bank or credit union? If the answer is “a while” then you’re in good company. Despite the fact that access to better financial choices is at the heart of empowering communities, businesses, and people, financial institutions (FIs) are struggling to keep up with modern expectations.

And that’s where Kinective comes in. We’re here to change the way the world accesses and thinks about banking through software that connects a historically “boring” industry to the latest and greatest fintechs shaping the industry.

Ok... but what does all of that actually mean? Banks and credit unions are using some pretty old-school systems, which makes adopting new and innovative technology difficult (if not impossible). If you think it’s easy for your local branch to send you a receipt via text… think again.

Want proof? As the largest provider of software connectivity to 1 in 4 U.S. financial institutions, we are the leading company transforming the way banking is done for credit unions and banks. (In fact, Forbes recently released their Best Banks in the World report, and Kinective works with over 60% of their named banks!).

Kinective is the connector (get it?) that bridges that technology gap and helps modernize the way banking works. Our 300+ team of mega-talented and passionate folks are brought together with the unifying desire to make life easier (and better) for our clients and ultimately paving the way for banks and credit unions to modernize banking for everyone.

Why Kinective?

We’re transforming our industry. You’re hopping into a rocket ship when you join the Kinective team. We have our sights set on becoming the go-to banking technology enabler, giving our customers total freedom in choosing any system, technology, or provider to scale their innovation efforts and have it integrate with their banking core.

Oh, and we should mention, we’re the only ones doing that right now.

We love our customers (and they love us, too). Creating incredible customer outcomes is a unifying value at Kinective, with over a 95% customer retention rate.

All the benefits. We care about you on and off the clock, which is why we are proud to offer plenty of great benefits to choose from. A generously flexible PTO, medical, dental, vision, even pet insurance, just to name a few.

We’re cool people building cool stuff. Underneath all the banking acronyms and terminologies is a team of driven people building the future of banking. We value a workplace that allows us to work hard, be challenged, and ultimately be supported in our endeavors.

What does life at Kinective look like?

Bid adieu to snooze-fest corporate gigs. At Kinective, we believe that balance is key. We know how to have fun, and how to hit deadlines.

We know how to collaborate and enjoy comradery, and how to provide feedback to help each other grow professionally.

Our culture empowers team members to take the lead, upholds integrity as our bedrock, and values trust and respect in all our operations. We believe in learning new skills, mentoring colleagues, and nurturing personal development. That’s why we seek to promote from within and give our team members the opportunity to rise with us.

Our Values

Deliver success. We strive to exceed customer expectations. We are powered by a relentless commitment to delivering quality and service to our customers.

We turn everyday interactions into positive, memorable experiences that create long-lasting Kinective ambassadors.

Grit with grace. We face problems head on, respecting others along the way. We aren’t afraid to step outside of our comfort zone to accomplish the common goal.

We believe that progress thrives on constructive dialogue and a commitment to understanding.

One Kinective. Together, we win. By embracing a “better together” mindset, we unleash the full potential of our team and propel Kinective from good to great.

Build the future. We are driven by the pursuit of what’s possible. Building the future requires embracing change and challenging the status quo.

We believe that the best idea wins, embodying a culture of innovation.

The Team

In this role, you would be a part of the Product team and reporting to our EVP of Product.

Office Expectation

This role is HYBRID, with an expectation of 3-4 days a week in-office. Our hours are 8-5pm.

Well, you’ve made it this far...

Seems like we might be meant to be, right? If you think you’re the right fit for Kinective, go ahead and click “apply.” And, even if you’re not quite sure if you’re qualified, we encourage you to apply and we can decide together. Take a deeper dive into all things Kinective at kinective.io.

Please note that this role does not currently offer sponsorship opportunities.

Requirements

• The Cliffs Notes The Director of Product Management oversees the success of the Product Management team.
• Excitement doesn’t come without challenges, and let’s be honest - those are what the right candidate will face with core banking system providers.
• Often, they don’t believe they need us, but nothing could be further from the truth.
• You’ll learn more about why later.
• Face these challenges and overcome them, and the rewards will follow.
• The sales cycle is long, but perseverance in the establishing and nurturing of influential relationships in this space eventually yields rewards – both for Kinective, and for our candidate!?

What you’ll own

Development of Product Strategy:?

• Understand product goals for the business and key channels.
• Develop understanding and drive execution of goal achievement and what elements are contributing or detracting factors to product adoption and success.
• Uncover opportunities and build roadmaps to better realize the business and customer goals intended for the product.
• Demonstrated understanding of the lifecycle of a product while working with development and product teams to bring it to life.

Execution of Growth Strategy:

• Lead the development and growth of new targets for each product and build plans to support how we plan to hit these targets.
• Proactively diagnose problems that are inhibiting growth, identify solutions, and build cases for why / how we should invest in solving - this will include research for market and opportunity sizing.
• Develop and deliver upon growth strategy recommendations with vital data, research, and/or experimentation, proactively ensuring these strategies are grounded in thoughtful and strategically relevant insights and/or metrics based on Kinective strategic goals.
• Ability to collaborate with vital teams to operationalize and implement recommendations across product, tech, marketing.
• Collaborate with executive teams to analyze results, develop recommendations for continued optimization, and communicate these findings to continuously refine our strategy as we scale
• Encompasses knowledge of existing products and habits of usage with the end user.
• Partner with cross-functional teams (and Development) to manage sprints and appropriate hand-off between product management, quality assurance, and quality assurance.
• Identify key challenges, gaps, and barriers to successful implementation and delivery.
• Lead the development, documentation, and delivery of product training to internal team members. Develop effective project management to deliver on-time.

What you’re great at:

• Ability to work in a dynamic “start-up” energy company.
• Ability to deliver results through cross-functional team relationships.

Necessary Qualifications:

• Bachelor’s degree in related field.
• 5+ years’ experience in banking and/or Fintech space.
• 5+ years’ experience in digital product management and implementation.
• 5-7 years’ experience leading teams (direct and cross-functional).
• Experience working in a Private Equity backed organization.??