EDA Customer Success Manager

EDA Customer Success Manager

Overview:

Keysight

is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more

about what we do.

Our

award-winning

culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Keysight is a leader in both Test & Measurement and Electronic Design Automation (EDA), developing advanced software used by engineers to model, simulate, and design the technologies behind tomorrow's electronic systems. Our EDA portfolio includes industry-recognized solutions such as ADS, RFPro, SystemVue, and IC-CAP.

These tools are used not only by customers around the world, but also by Keysight's own engineers to design the technologies at the heart of our industry-leading measurement solutions.

What if you could take your deep EDA and RF/microwave design expertise and use it to help shape how Keysight designs its own technology?

This is a unique opportunity to work at the intersection of two sides of Keysight innovation: the engineers developing our EDA software and the hardware and circuit designers using it to create some of the world's most advanced, high-precision measurement technologies.

As an EDA Technical Customer Success Manager, you'll serve as a dedicated technical partner and trusted advisor to Keysight's internal hardware and circuit design community. Rather than focusing on traditional software sales, you'll work directly with highly accomplished engineers tackling complex RF/microwave and electronic design challenges.

You'll help them optimize design and verification workflows, integrate Keysight EDA solutions into their engineering processes, and maximize the capabilities of tools such as ADS and SystemVue.

Your impact will extend beyond supporting individual engineers or solving isolated technical problems. You'll develop a deep understanding of how Keysight's engineering teams design the technologies behind our products, identify opportunities to improve their workflows, and translate their needs into technical success plans, prioritized initiatives, and meaningful improvements in software adoption and engineering productivity.

Just as importantly, you'll serve as a critical connection between Keysight's design community and our EDA software development teams. By capturing real-world design challenges, technical requirements, and enhancement opportunities, you'll help influence the future of our EDA solutions and improve the tools that engineers rely on to push the boundaries of what's possible.

This role combines deep technical expertise with strategic influence, collaboration, and program leadership. You'll work alongside experienced EDA specialists and engage with engineering teams and leadership across Keysight to drive complex initiatives forward.

If you've built your career designing sophisticated RF/microwave circuits and systems and are ready to expand your impact beyond an individual design or project, this is an opportunity to remain close to the technology you love while helping shape how Keysight develops its next generation of innovations.

Responsibilities:

• Serve as a trusted technical partner to Keysight’s hardware and circuit design teams

, building a deep understanding of their design and verification workflows, technical challenges, and priorities.

• Drive effective adoption and integration of Keysight EDA solutions

within existing and emerging design workflows, with particular focus on tools such as ADS and SystemVue.

• Evaluate design flows to identify technical gaps, workflow challenges, and opportunities for improvement

, working with engineers to develop practical solutions that improve productivity and design effectiveness.

• Develop and execute technical success plans

that translate engineering needs and priorities into clear initiatives, milestones, and measurable outcomes.

• Lead and coordinate high-priority technical initiatives, software enhancements, and escalations

, bringing together the appropriate EDA specialists and engineering stakeholders to move complex issues toward resolution.

• Represent the needs of Keysight’s internal design community back to the EDA organization

, capturing requirements, feedback, and enhancement opportunities that can improve our software and future design workflows.

• Challenge existing approaches and continuously identify opportunities to improve engineering productivity, software utilization, and the overall value Keysight designers receive from our EDA solutions.
• Build alignment across Keysight Labs, EDA, and other engineering stakeholders

, communicating priorities, progress, risks, and outcomes to both technical teams and leadership.

• Lead regular technical review meetings

to track progress against success plans, share accomplishments, address emerging needs, and align on technology and product roadmaps.

Qualifications

Minimum Qualifications

• Bachelor's degree in Electrical Engineering or a related technical field, or equivalent relevant experience.
• Typically, 8+ years of relevant experience in RF/microwave design, RFIC/MMIC or module design, RF systems, applications engineering, EDA, or a closely related technical field.
• Strong applied knowledge of RF and microwave design fundamentals, including electromagnetics, with experience in one or more areas such as RFIC/MMIC/module design, communication systems, or Electronic System Level (ESL) design and verification.
• Hands-on experience with electronic design automation (EDA) software, including demonstrated experience with Keysight ADS and/or SystemVue.
• Ability to understand complex engineering workflows and technical challenges and translate them into practical solutions, priorities, and improvement opportunities.
• Strong communication and relationship-building skills, with the ability to establish credibility and collaborate effectively with design engineers, technical experts, project stakeholders, and engineering leadership.
• Demonstrated ability to work independently while successfully leading and collaborating across multidisciplinary teams.
• U.S. Citizenship or Permanent Residency.

Preferred Qualifications

• Master's degree or higher in Electrical Engineering or a related technical field.
• Deep hands-on expertise with Keysight EDA solutions, particularly ADS, SystemVue, RFPro, and/or related design and simulation tools.
• Advanced expertise in RF/microwave circuit and system design, RFIC/MMIC/module design, communication systems, and/or Electronic System Level design and verification.
• Experience using EDA tools in the development of complex RF/microwave circuits, integrated circuits, modules, boards, or systems.
• Experience leading technical projects or programs involving RF/microwave, semiconductor, or electronic design workflows, including coordination across multiple technical stakeholders.
• Experience working effectively with geographically distributed engineering teams.
• Experience serving as a technical advisor, applications engineer, technical lead, or other role requiring influence across engineering teams without direct authority.

What will help you succeed

• Technical curiosity and a passion for solving difficult engineering problems.
• Ability to earn the trust of highly technical stakeholders, listen closely to their needs, and turn those needs into actionable priorities.
• Strong analytical thinking and the ability to approach complex problems from multiple perspectives.
• A collaborative mindset and the ability to bring people with different areas of expertise together around a common technical objective.
• Strong project ownership, organization, attention to detail, and personal accountability.
• Ability to challenge existing approaches constructively and identify better ways to improve engineering workflows and productivity.
• A commitment to technical excellence, continuous improvement, and innovation.

ITAR Statement

This position requires access to certain goods, software, technology, or technical data subject to U.S. export control laws and regulations. Under these laws and regulations, U.S. persons (which includes U.S. citizens, U.S. nationals, lawful permanent residents, refugees, and asylees) working for Keysight can access export-controlled items without authorization from the U.S. government.

For any individual who is not a U.S. person, Keysight may need authorization from the U.S. Department of State, U.S. Department of Commerce, or other appropriate federal agency before the individual can access export-controlled items

Employment in this position for non-U.S. persons is contingent on Keysight’s ability to obtain any required government authorizations.

We are unable to support visa sponsorship for this position.

Careers Privacy Statement

Keysight is an Equal Opportunity Employer

Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.