Payments Value Added Services Product Manager - Vice President

JOB DESCRIPTION

You thrive on building platform products that enterprises depend on, where the right API, the right data model, and the right partnership decision compound into measurable business impact. If you have spent your career making payments actually work at serious volume, keep reading!

As a Vice President, Product Manager on the Payments Value-Added Services Platform team, you will own a core product area within our Value-Added Services portfolio, which includes network tokenization, account updater, acquirer tokenization, and consumer profiles. These capabilities simplify credential management and improve authorization performance for clients.

You will make real decisions on products that run in production and support material transaction volume today – refining APIs, strengthening client onboarding, driving authorization uplift, and running incident response.

In parallel, you will partner with the product team and stakeholders across the organization to shape and deliver our next-generation payment credential platform, designed for simpler integration, self-service onboarding, and measurable client outcomes. It will serve as a long-term foundation for JPMorganChase merchant payments, and you will be at the center of defining it.

You will partner with product teams across the organization, engineering, our card network partners, compliance, sales and relationship managers, and clients directly. This is both an operate-and-scale role and a build-the-next-generation role.

In your first year, you will take ownership of your product area's roadmap and delivery, and lead a major workstream of the next-generation platform through delivery.

Job responsibilities

• Own product strategy, roadmap, and delivery for a defined product area within the Payments VAS portfolio, spanning in-market products and next-generation platform build
• Operate in-market tokenization and credential-management products – APIs, client onboarding, operational cadence, incident response, and continuous improvement for existing and new clients
• Partner with senior product leadership on shaping the next-generation payment credential platform and lead one of its delivery workstreams
• Define and ship RESTful APIs, webhooks, event streams, and SDKs that enterprise merchants and internal product teams build on; make developer experience a first-class product outcome
• Collaborate with engineering team on technical architecture, acceptance criteria, release planning, production readiness, and incident postmortems – representing the voice of the client in platform decisions
• Partner with card networks on tokenization standards and program requirements
• Drive measurable business outcomes (e.g. authorization performance uplift, token conversion rate, payment cost outcomes) and tie product decisions to those outcomes with data
• Communicate progress, priorities, and trade-offs to senior leadership through portfolio steering, executive readouts, and client-facing business reviews

Required qualifications, capabilities, and skills

• 5+ years of product management experience, including 3+ years building or operating payments, fintech, or financial infrastructure products
• Hands-on experience building and operating API-first products at scale: RESTful APIs, webhooks, async event streams, versioning strategy, backward compatibility, and developer-facing documentation
• Experience shipping platform products that other teams, external developers, or clients integrate with
• Proven ability to lead technical product decisions in direct partnership with engineering teams; comfort reading and shaping technical designs
• Proven ability to influence and align cross-functional partners (engineering, risk, compliance, sales, operations) in a matrix organization
• Strong analytical and systems-thinking skills; comfortable with data analysis, SQL, dashboards, and interpreting production telemetry
• Excellent written and verbal communication, including experience presenting to executive audiences and representing a product perspective in cross-functional forums
• Bachelor's degree or equivalent practical experience
• Some Travel Required

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Deep working knowledge of card payments – authorization, clearing, settlement, dispute flows, token lifecycle, and PCI data handling
• Experience working with payment integrators, payment orchestration services, or payment credential vault providers, whether as a user, partner, or builder
• Working knowledge of industry tokenization standards and the regulatory landscape governing card payments and consumer payment data

Experience with large enterprise merchant, payment facilitator, or marketplace integrations

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ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle.

And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.

Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.