Product Manager - ACG System

Requisition #: 682834 Location: Johns Hopkins Health Plans, Hanover, MD 21076 Category: Information Technology Schedule: Day Shift Employment Type: Full Time

About the Johns Hopkins HealthCare Solutions team.

We exist to improve people's health and well-being by commercializing the best of Johns Hopkins Medicine, fueling the three-part mission of research, education and patient care at the heart of our institution. Our work is more than business — it is about creating a shared impact that empowers populations worldwide to be the healthiest they can be.

About the ACG System

Developed and continuously validated by experts at the Johns Hopkins Bloomberg School of Public Health, the ACG System is the world's leading population health analytics toolkit that transforms how health care organizations understand, predict and manage their populations' health needs.

With more than 1,000 academic publications showcasing the power, science, insights and results produced by the software, the ACG® System has earned global recognition as the preeminent population health solution.

The ACG System continues to evolve, providing ever-more refined tools used in the US and across the globe for over 30 years, from commercial health plans and governments to health systems and large employers.

About the Role

The Product Manager reports to the ACG System Program Director. The Product Manager is responsible for managing the product lifecycle process. The Product Manager is responsible for working with cross-functional stakeholders to analyze the market needs and gather user feedback to inform new product features and development.

The Product Manager will be the subject matter expert on the product(s) they are responsible for, understanding the competitive landscape; the product features and the end user experience. The position will have responsibility for gathering requirements from a variety of stakeholders; working closely with the technical development team and with the customer engagement team to articulate the product value.

The successful candidate will have a proven track record of successfully developing and managing a global healthcare analytics product.

The ideal candidate will possess the following abilities:

• Proven expertise in working with business leaders to prioritize and manage a product roadmap for a set or features or products based on market need and customer demand, preferably within the health care industry and/or delivering health care analytics solutions to customers as part of a product.
• Proven ability to engage effectively in discussions with customer facing teams to communicate and explain the value of product features to the user experience
• Demonstrated experience of increasing product engagement through collaboration with product support, customer engagement and marketing teams.
• Demonstrated ability to execute on a product roadmap to launch new features or products in the digital health or population health space
• Proven ability to manage product implementations and roll-outs with customer engagement, product and marketing teams
• Proven ability to lead geographically dispersed product development teams.

Requirements

• Education: Bachelor's Degree in business administration, healthcare management, or a related field.
• One year of relevant education may be substituted for one year of required work experience or one year of relevant professional-level work experience may be substituted for one year of required education.
• Work Experience: 2+ years of experience in product management within a healthcare setting required.

Skills

• Solid written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
• Work assignments are varied and sometimes require interpretation.
• Strong attention to detail and self-directed to consistently ensure data integrity and accuracy.
• Uphold ethical principles by maintaining confidentiality, ensuring informed consent, and making decisions that prioritize the well-being of both patients and staff.
• Work seamlessly within diverse teams, bringing together professionals from various disciplines to provide patient-centered care and achieve collective goals.
• Ensures their work aligns with regulatory standards and company policies.
• Addresses basic to moderately complex administrative and operational challenges.
• Applies comprehensive knowledge, skills, and practices to perform a variety of assignments in Business Development.
• Fully functioning capacity/ working knowledge of Business Development.
• Works on assignments within a process or set of processes of moderate size, scope, diversity, and/or complexity.
• Performs work thoroughly in a cost-efficient manner and at a high productivity level.
• Intermediate proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word, Outlook).

Salary Range

Minimum 49.01/hour - Maximum 78.43/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.