Microsoft Cloud Engineer

Position: Microsoft Cloud Engineer

Location: Mobile, AL

About RPS Composites & the RPS Industrial Group of Companies:

For more than fifty years, the RPS Industrial Group of Companies has been delivering solutions in heavy industrial and construction markets. Installations in 45+ countries around the world speak to our experience.

Today we operate manufacturing, inspection, distribution, and service centers near:

Halifax, Nova Scotia

Kingston, Ontario

Kitchener, Ontario

London, Ontario

Toronto, Ontario

Sarnia, Ontario

Niagra Falls, Ontario

Edmonton, Alberta

Baton Rouge, Louisiana

Columbus, Ohio

Houston, Texas

Mobile, Alabama

Pittsburgh, Pennsylvania

Salt Lake City, Utah

Green Bay, Wisconsin

Vancouver, Washington

Washington DC

Why Join RPS?

· Professional growth opportunities in a multinational organization

· Supportive and collaborative work environment

· Competitive group benefits, matching retirement savings program, 10 paid holidays, PTO, education assistance

Why Join the RPS IT Team?

· Systems-driven culture: Our company prioritizes Information Technology using modern platforms, automation & emerging technologies.

· Range of experience: Our IT team is large enough for depth but small enough to allow exposure to many systems – Rapidly grow your skillset.

· Impactful work: Help employees stay productive while contributing to projects, technology refreshes, and continuous improvement.

· Strong organizational support: Learn from experienced IT professionals with access to established procedures, tools, and professional resources.

The Position

The Microsoft Cloud Engineer administers, supports, secures, and improves RPSIG’s Microsoft cloud environment, with primary focus on Microsoft Azure, Microsoft 365, SharePoint Online, Teams, Exchange Online, Microsoft Entra ID, Intune, and related security and governance services.

This hands-on individual contributor independently performs day-to-day administration, troubleshooting, configuration, documentation, and well-defined project work. The position works within established architecture, security standards, and change-management practices, escalating high-risk design decisions and major platform changes to the IT Network Manager and senior IT leadership.

Microsoft Azure Administration:

• Administer Azure subscriptions, resource groups, virtual networks, subnets, network security groups, virtual machines, storage, monitoring, backup, and related cloud resources within established standards.
• Support Azure connectivity, name resolution, access, availability, performance, cost visibility, patching, and resource health.
• Implement approved Azure changes, troubleshoot service issues, and maintain accurate cloud diagrams, inventories, and configuration records.
• Assist with Azure migrations, integrations, recovery testing, and modernization projects under defined technical direction.

Microsoft 365, SharePoint & Teams:

• Administer Microsoft 365 services including SharePoint Online, Teams, OneDrive, Exchange Online, shared mailboxes, Microsoft 365 Groups, and related collaboration services.
• Configure and support SharePoint sites, Teams, permissions, sharing settings, lifecycle controls, and approved information architecture.
• Troubleshoot collaboration, synchronization, meeting, messaging, mail-flow, and access issues across Microsoft 365.
• Support tenant configuration, service health, feature changes, adoption, and user guidance in coordination with IT and business stakeholders.

Identity, Endpoint & Security:

• Administer Microsoft Entra ID users, groups, roles, enterprise applications, application registrations, single sign-on, multifactor authentication, Conditional Access, and guest access within assigned permissions.
• Support Microsoft Intune, Windows Autopilot, device configuration, compliance, application deployment, endpoint security, and mobile device management.
• Monitor and respond to alerts and recommendations from Microsoft Defender, Microsoft Sentinel, Azure Monitor, Log Analytics, and Microsoft 365 security and compliance portals.
• Implement approved remediation, security baselines, access reviews, lifecycle changes, retention, sensitivity, DLP, audit, and eDiscovery configurations.

Automation, Projects & Operations:

• Use PowerShell, Microsoft Graph, and approved automation services to improve repeatability, reporting, administration, and operational consistency.
• Execute assigned cloud projects, migrations, tenant integrations, acquisition activities, and service improvements using documented scope, testing, communication, and rollback plans.
• Use Freshservice and NinjaOne to manage incidents, requests, changes, assets, documentation, and operational work as applicable.
• Create and maintain SOPs, diagrams, knowledge articles, configuration records, recovery procedures, and technical documentation.
• Provide escalation support and knowledge transfer to the Service Desk and other IT team members.

What You Bring:

• Bachelor’s degree in information technology, associate degree with relevant experience, Microsoft certifications, or equivalent practical experience.
• Typically 3-6 years of progressively responsible experience supporting Microsoft Azure, Microsoft 365, identity, endpoint management, collaboration, or cloud infrastructure services.
• Hands-on experience administering Microsoft 365, SharePoint Online, Teams, OneDrive, Exchange Online, Microsoft Entra ID, and Microsoft Intune.
• Working knowledge of Azure networking, virtual machines, storage, network security groups, monitoring, backup, identity integration, and cloud security fundamentals.
• Experience with permissions, external sharing, Microsoft 365 Groups, Teams and SharePoint lifecycle, retention, sensitivity labels, DLP, audit, or eDiscovery.
• Experience troubleshooting cloud access, authentication, synchronization, mail, collaboration, endpoint, and connectivity issues.
• PowerShell experience and the ability to safely use scripts or automation for administration, reporting, and repeatable tasks.
• Strong documentation, analytical, customer service, project coordination, and written and verbal communication skills.
• Ability to work independently within standards, recognize risk, communicate impact, and escalate when a change exceeds assigned authority.
• Ability to travel occasionally to company offices within the United States and Canada.

Preferred Qualifications:

• Microsoft certifications such as AZ-104, MS-102, SC-300, MD-102, or equivalent demonstrated experience.
• Experience with Microsoft Defender, Microsoft Sentinel, Azure Monitor, Log Analytics, Microsoft Purview, and Microsoft Graph.
• Experience with tenant or domain migrations, cross-tenant collaboration, acquisitions, BitTitan, ForensIT, or comparable migration tools.
• Experience supporting a multi-site manufacturing, construction, industrial, or acquisition-oriented organization.
• Working knowledge of NIST CSF, CIS Controls, ITIL, cloud governance, and change-management practices.

Expected Outcomes:

• Azure and Microsoft 365 services are administered reliably, securely, and consistently within documented standards.
• SharePoint Online, Teams, OneDrive, and Exchange Online configurations support effective collaboration while maintaining appropriate access and governance.
• Identity, endpoint, and cloud security configurations are monitored, documented, and improved through approved remediation.
• Incidents and service requests are resolved or escalated with complete troubleshooting evidence, risk context, and clear communication.
• Assigned cloud projects, migrations, and configuration changes are delivered with testing, documentation, stakeholder communication, and rollback planning.
• Manual administration is reduced through supportable PowerShell, Microsoft Graph, and approved automation.
• The IT team gains stronger Microsoft cloud knowledge through accurate documentation, knowledge articles, and practical knowledge transfer.

Pay: From $75,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person