Global Banking & Markets, Transaction Banking Digital Product Manager, Associate - Dallas

The Role

We are looking for a Digital Product Manager – Associate to join our Transaction Banking division, focused on delivering innovative payment servicing capabilities for our corporate clients, operations and client-servicing teams.

In this role, you will support the development of web and API-based capabilities and the optimization of operational workflows and internal tools, enabling clients and internal users to manage payment servicing journeys seamlessly.

You will partner with cross-functional teams including engineering, design, operations, and client-facing teams to enhance user experiences and translate complex payment servicing needs into automated, self-service and scalable digital products.

Responsibilities:

• Define product requirements for self-serve and automated payment servicing capabilities, based on client feedback and operational and corporate needs.
• Document clear user stories and acceptance criteria to collaborate, direct, and inform Design and Engineering resources
• Support in creating and maintaining a detailed product roadmap that aligns with broader business goals.
• Monitor, drive, and report adoption on payment servicing capabilities.
• Participate in backlog grooming, sprint planning, and prioritization of features to ensure timely delivery of enhancements.
• Collaborate with the UX design team to ensure digital solutions meet the high usability and accessibility standards for corporate clients.
• Present complex ideas and processes in easy to consume presentations to gain stakeholder alignment and drive initiatives forward
• Analyze user behavior, feedback, and data to continuously refine and enhance product features.
• Work with client-facing and operations teams' users to gather insights on pain points, product and process improvement opportunities
• Coordinate with engineering teams to ensure product features are delivered on time and meet quality standards
• Manage inter-team and technology dependencies to mitigate project and product risks
• Develop and nurture collaborative working relationships with key internal partners including business teams, various product teams, legal and compliance, and enterprise technology organizations.

Qualifications

Experience:

• At least 3 years of experience in digital product manager, business analyst, or directly related experience
• Preferred at least 2 years of experience working with transaction banking or payments products

Technical Skills:

• Understanding of Agile product development methodologies
• Basic knowledge of UX/UI principles and how they apply to digital product design
• Proficiency in using product management tools, e.g., Jira, Confluence
• Ability to understand complex data models and perform data analysis
• Working knowledge of APIs, workflow or case-management platforms, e.g. ServiceNow, PEGA, Salesforce
• Ability to understand payment messaging standards, payment rails and operational change management is preferred

Soft Skills:

• Detail-oriented nature with strong problem-solving ability
• Strong communication and collaboration skills, able to work effectively with diverse teams
• Proven track record in balancing corporate customers outcomes, business needs and technical feasibility, and delivery
• Success in navigating corporate environments and startups
• Comfortable in the fast lane: Experience with driving rapid team and product growth
• Mission Driven: Must be a strong believer in the team and mission
• Inclusive Culture: Considerate to the cultural differences of team and a diverse user-base
• Forward thinking: Anticipation of organizational needs for efficiency

Education:

• Minimum Bachelor’s Degree or military experience

We Offer Best-In-Class Benefits

Healthcare & Medical Insurance

We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance.

Holiday & Vacation Policies

We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year.

Financial Wellness & Retirement

We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.

Health Services

We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices.

Fitness

To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount).

Child Care & Family Care

We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.

Benefits at Goldman Sachs

Read more about the full suite of class-leading benefits our firm has to offer.

Opportunity Overview

CORPORATE TITLEAssociate

OFFICE LOCATION(S)Dallas

JOB FUNCTIONProduct Management

DIVISIONGlobal Banking & Markets