Marketing and Sales Manager

Job Summary

The Marketing and Sales Manager oversees the day-to-day execution of GSI’s marketing, business development, and client relations efforts. Working closely with the Principal, Director of Operations, and Fractional CMO, this role owns key channels including social media, the website, client inquiries, public relations, and professional photography.

The ideal candidate will manage consultant and vendor relationships, oversee marketing data and reporting, use metrics to guide decisions, and lead marketing projects and events from planning through completion.

This position requires strong organizational, project management, and problem-solving skills, and the ability to work both independently and collaboratively while balancing competing priorities in a dynamic environment.

This role reports directly to the Director of Operations and collaborates with the Fractional CMO and Principal.

This role is a full-time position: 8 hrs/day, 5 days/week.

Primary Responsibilities

• Provide administrative support to our social media firm and Fractional CMO across all social media channels (Instagram, Facebook, LinkedIn, Pinterest, YouTube)
• Partner with our AI content consultant on Perspectives, GSI’s blog, including writing and editing content, SEO optimization, content planning, and scheduling in Mailchimp
• Coordinate with website consultant on website updates, which may include portfolio updates and changes, photography updates, and content changes.
• Provide administrative support for GSI advertising (e.g., print publications, programmatic advertising), including support to our graphic designer.

Prospective Client Administration

• Conduct initial inquiry calls with prospective clients
• Maintain CRM database (Dubsado) with communication and status updates for all prospective clients, and manage Dubsado workflows
• Assist with scheduling, proposal and contract edits, and the onboarding process for new clients
• Track key prospective client metrics for the Leadership Team
• Run weekly internal prospective client meetings, including taking and distributing notes

Relationship Management Administration

• Maintain tracking system with communication and status updates for key referral partners (builders, architects, realtors, developers)
• Maintain email marketing lists in Mailchimp
• Distribute company announcements and industry updates to past and current clients and referral partners via Mailchimp and other channels as needed
• Manage client retention plans by maintaining tracking spreadsheets and coordinating cards to past and current clients

Professional Photography Administration and Coordination

• Provide administrative support to the Fractional CMO in the planning, preparation, and follow-up of GSI's professional photoshoots
• Coordinate onsite logistics for photoshoots and provide hands-on support during each shoot, periodically outside of standard business hours

Content Capture

• Capture behind-the-scenes content at project sites and professional photoshoots throughout the year
• Capture content at the studio as needed, including for seasonal marketing campaigns and GSI events
• Format, rename, and organize captured content in the marketing asset database for digital use
• Share content with the social media consultant and coordinate on how it will be used across digital platforms
• Maintain a cohesive, on-brand luxury visual identity across all captured content, consistent with GSI's visual guidelines

Public Relations Administration

• Provide administrative support to the Principal and Fractional CMO for local and national press and media relations

Strategic Initiatives

Support

• Support the Principal and Fractional CMO on key marketing initiatives and internal projects
• Support the planning and execution of GSI events and campaigns, which may include studio events, business development meetings, and events

Marketing Department Administration and Special Projects

• Report on key metrics for social media, website, and all advertising outlets
• Support the development of printed marketing materials, including coordination with graphic designers or other third-party professionals
• Coordinate and execute seasonal and client gifting
• Provide administrative support and coordination for GSI philanthropy and charitable giving

Desired Qualifications

• Education: Bachelor’s degree is required; Marketing, Business Administration, Communications, or a related field preferred.

Experience:

• 7+ years of experience in administrative support, marketing coordination, or a similar role.
• Experience managing social media platforms (Instagram, Facebook, LinkedIn, Pinterest, YouTube).
• Experience with CRM systems (e.g., Dubsado) and email marketing platforms (e.g., Mailchimp).
• Familiarity with website content management systems (WordPress or similar).

Skills:

• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Collaborative team player who works well across departments
• Thrives in a fast-paced environment with shifting priorities
• Contributes to a positive, supportive work environment
• Proactive communicator who keeps leadership informed and moves work forward independently
• Ability to manage workflows, schedules, and project deadlines
• Attention to detail and a proactive approach to problem-solving
• Ability to maintain confidentiality and professionalism and comfortable being in a partner and client-facing role
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Basic graphic design skills (Adobe Creative Suite, Canva, or similar tools)

Physical Requirements

• Ability to sit for extended periods while working at a computer
• Ability to stand, walk, reach, and bend for extended periods when capturing content, supporting events, or on photoshoots
• Ability to lift and move materials weighing up to 25 pounds (e.g., furniture, props, marketing materials, event supplies)
• Availability to support on-site events and photoshoots, occasionally outside standard business hours, with periodic travel including overnight stays
• Strong visual acuity for reviewing detailed graphics, photography, and on-screen content

Firm Info and Culture

Based in Philadelphia, Glenna Stone Interiors is the trusted firm for luxury homeowners who seek interiors defined by beauty, harmony, and radiance. Known for our award-winning, modern-meets-timeless aesthetic, we engage deeply with our clients and bring a 360-degree approach to both design and project management.

Since 2010, we have served discerning clients across the greater Philadelphia area, Delaware, surrounding beach communities, and nationwide.

At Glenna Stone Interiors, we are fully engaged in our work every day. We listen with intent, create with purpose, and grow through challenges. We celebrate our successes as a team and find joy in turning what our clients believe is impossible into a dream realized.

Our designs foster harmony, deepen connections, and enrich the human experience.

Benefits

• Two weeks PTO (increases with tenure)
• Health insurance
• Retirement plan
• 10 paid holidays

Equal Opportunity Statement

Glenna Stone Interiors is an equal opportunity employer committed to creating a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected classification under applicable laws.

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person