Operations Manager

The Role

As an Operations Manager you'll be responsible for providing a best-in-class experience to our eaters and our chefs. Your time will be spent running the daily operations of the entire Los Angeles market, as well as driving improvement measures, and operational strategy.

You will help to elevate the standard, streamline processes, and provide efficient guidelines to the Kitchen, Warehouse, Food Safety, Fulfillment and Logistics departments, ensuring they are all set for success. All this with a long-term mindset nurturing positive daily habits with special care on scalability and cost-efficiency.

Success for this role will be measured by customer satisfaction and profitability of operations, constantly identifying key opportunities and spearheading projects focused on effectively scaling our business for growth.

You Are A hands-on operator who thrives in fast-paced, high-volume environments Comfortable leading cross-functional teams and coordinating across multiple departments Analytical and data-driven, using KPIs and shift reporting to inform decisions Calm under pressure and proactive in resolving operational issues in real time Focused on scalability, continuous improvement, and building strong daily habits within teams A clear communicator who ensures alignment across shifts and functions Must Have Bilingual fluency in English and Spanish Experience in operations, logistics, cold storage (preferred), or similar production environments Proven experience managing labor, scheduling, and shift-based teams Strong analytical and problem-solving skills Ability to track, interpret, and report on operational KPIs Experience working in fast-paced environments with multiple priorities Proficiency with operational dashboards and reporting tools Nice to Have Bachelor’s degree in Business Administration, Operations, or a related field Experience in food production, ready-to-eat, or high-compliance environments Experience driving process improvement initiatives Familiarity with scaling operations in growth-stage environments Benefits Health Insurance coverage 401k Plan We grow, you grow: Stock Options Plan granted on Day 1 Eligible for a bi-annual performance bonus ⛱ PTO policy and paid sick days ️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical Family leave: 12 weeks fully paid Compassionate Leave: 3-5 days each time the need arises A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly ‍♀️ Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle ‍ Personalized Spanish coach Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

Salary $73000 - $80000 USD About CookUnity CookUnity is the first Chef-Direct Subscription service—a chef-to-food lover marketplace connecting the country's most talented chefs with eaters (consumers). We’re changing meal delivery by bringing small-batch, restaurant-quality meals to eaters across the country.

Every week, a diverse collective of all-star chefs craft their signature, ready-to-eat dishes for an elevated at-home dining experience. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity has almost 1000 employees and delivers 50 million meals a year from the industry’s best chefs to homes all over the country.

Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. Equal opportunity employer CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.