Business Intelligence Manager - Washington Commanders, New Stadium

About Elevate

Elevate is an award-winning global sports and entertainment agency founded in 2018 and the chosen growth partner for the world’s leading brands, properties, and experience-driven businesses. Through one integrated model, Elevate serves as the trusted advisor for more than 1,000 clients, helping them solve complex challenges and drive business wins.

What began in sports has evolved into a platform now serving clients across culture, attractions, culinary, and hotels. Today, Elevate brings operational expertise, data-driven intelligence, and world-class creativity together under one roof.

Elevate’s more than 750 employees sit across 14 offices around the world, from North America to Europe to Asia, and speak and write in 17 different languages. For more information, visit us at www.oneelevate.com.

Position Overview

Business Intelligence Manager - Washington Commanders, New Stadium

Elevate is seeking a Business Intelligence Manager to support our pipeline and sales operations for a new project with the Washington Commanders, as the team prepares for its move to their new stadium in 2030.

Ideal for a driven professional who loves leveraging data to fuel performance, this role will play an integral part on the PSL and Suite sales project by analyzing, implementing, interpreting, presenting, and communicating data to enhance processes, decision-making, and revenue outcomes.

This individual will serve as an integral part of both the Elevate RSA (Revenue, Strategy and Analytics) team and the Washington Commanders project team, acting as the primary liaison for sales leaders across all pipeline operations, from lead distribution to performance analysis.

The Business Intelligence Manager will receive direct support from the Elevate RSA team, while also collaborating with the Commanders’ Business Intelligence team. The ideal candidate is an analytical team player and exceptional communicator versed in CRM concepts, lead generation, lead scoring, segmentation, dashboard creation, data modeling, and ticket sales strategy.

This is an individual contributor role with no direct reports.

This is an in-office role, based in Washington DC.

What You’ll Do

• Launch campaigns, assign leads and create tasks within Dynamics CRM
• Partner with sales leaders and cross-functional stakeholders to prioritize campaigns and organize reps effort
• Build and maintain dashboards to track campaign performance and executive-level revenue metrics
• Track sales team performance within Dynamics CRM, including rep-level activity, pipeline health, and conversion trends
• Analyze rep pipeline and activity trends to surface actionable insights, delivering regular recommendations directly to sales leadership
• Design and build predictive lead scoring and segmentation models to prioritize the highest-value leads for the sales team
• Collaborate with sales operations and CRM administrators to enhance data integrity, user adoption, and process efficiency within Dynamics
• Provide additional analytical support for the overall Elevate and Commanders partnership as needed

Who You Are

• 3-5 years of experience in an Analytics, CRM, or Business Intelligence role required
• Experience working for a professional sports organization, college athletics department or sports agency is highly preferred
• Experience with Microsoft Dynamics, Salesforce or HubSpot required
• Demonstrated experience building and maintaining Tableau and/or PowerBI dashboards in a business context
• Experience supporting sales or revenue organizations specifically preferred

What Makes You Stand Out

• Demonstrated experience building predictive models — lead scoring, segmentation, regression, or classification models — and deploying them into a business workflow
• Advanced proficiency in Tableau and/or PowerBI
• Familiarity with AI tools, specifically Claude and Claude Code
• Strong understanding of CRM data structures and the relationships between accounts, contacts, opportunities, and products/revenue
• Proven ability to translate complex data into clear, actionable narratives for non-technical executive audiences
• Proficient in Microsoft and Google suites
• Operates with the autonomy and judgment of a senior practitioner — able to independently scope, prioritize, and execute analytics projects with minimal oversight
• Strong communication and stakeholder-management skills; comfortable presenting findings directly to sales and executive leadership
• Self-starter who can manage multiple projects and deadlines in a fast-paced environment
• Understands the importance of preserving confidentiality of sensitive sales and revenue data

Compensation & Benefits Details

• Compensation: $105,000 – $115,000 annual base salary
• Employment Type: Full-Time, Exempt
• Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance, FSA, HSA and more
• 401k Employer Match (after meeting eligibility requirements)
• 14 Paid Holidays
• Unlimited PTO
• Paid Parental Leave

Working Conditions

• Working Environment: The incumbent primarily works in an office environment, however, is expected to attend additional event(s) and/or department events as scheduled throughout the year
• Physical Demands: This position requires the ability to lift up to 20 pounds

Applicants must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future.

An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The qualifications listed above represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at HR@oneelevate.com.

We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All employment is decided based on qualifications, merit, and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.