Digital Product Manager - Agile, SCRUM, Kanban

Digital Product Manager Position Overview Seeking an experienced Senior Digital Product Manager to lead the strategy, discovery, requirements definition, and delivery of complex digital experiences across web and mobile platforms.

This role will drive a large-scale international digital initiative, partnering with cross-functional teams to define end-to-end customer journeys, identify experience enhancements, and translate business, regulatory, operational, and technical requirements into actionable product solutions.

The ideal candidate has strong expertise in digital product management, customer journey mapping, Agile delivery, business analysis, stakeholder management, and cross-functional leadership, with experience supporting highly regulated environments.

Key Responsibilities

• Lead product discovery, requirements gathering, and delivery planning for large-scale digital transformation initiatives.
• Define and optimize end-to-end customer journeys across web, mobile, operational, and customer service touchpoints.
• Identify customer experience gaps, process improvements, dependencies, and opportunities for new digital capabilities.
• Translate business, client, operational, compliance, and technical requirements into detailed product specifications and functional requirements.
• Develop user stories, acceptance criteria, workflows, business rules, process maps, and product documentation.
• Partner with UX/UI, engineering, architecture, and research teams to design intuitive customer-centric digital experiences.
• Define product scope, priorities, dependencies, and delivery roadmaps.
• Collaborate with Legal, Compliance, Risk, Operations, Technology, and Business stakeholders to ensure requirements meet regulatory and organizational standards.
• Evaluate backend systems, APIs, integrations, data sources, and enterprise platforms required to support digital experiences.
• Facilitate cross-functional workshops and stakeholder meetings to drive alignment and decision-making.
• Manage complex workstreams, project milestones, risks, dependencies, and delivery readiness activities.
• Communicate product strategy, requirements, and implementation considerations to executive leadership and project teams.
• Support prioritization decisions based on customer impact, business value, risk, technical feasibility, and operational constraints.
• Monitor product delivery to ensure alignment with customer requirements and business objectives.
• Provide product ownership responsibilities, including backlog management, sprint planning, story refinement, and Agile ceremonies.
• Serve as the primary product subject matter expert and advocate for customer experience excellence.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 7+ years of experience in Digital Product Management, Product Ownership, Business Analysis, Product Strategy, or related roles.
• 5+ years of experience delivering complex web and mobile digital products.
• Strong experience with:Product Discovery, Customer Journey Mapping, Requirements Gathering, Functional Specifications, User Story Development, Acceptance Criteria and Agile Methodologies (Scrum/Kanban) Experience managing cross-functional initiatives across Product, Technology, Operations, Compliance, and Business teams.
• Ability to translate complex business needs into scalable digital solutions.
• Experience working with responsive web applications and mobile app development.
• Strong analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication skills.
• Proven ability to influence stakeholders and drive alignment across multiple teams.
• Experience managing competing priorities in fast-paced environments.

Preferred Qualifications

• Experience within Financial Services, FinTech, Banking, Brokerage, Investment Management, Insurance, or other highly regulated industries.
• Experience supporting global or international customer-facing digital products.
• Knowledge of regulatory, compliance, and risk management requirements.
• Experience working with:APIs, Enterprise Platforms, Backend Systems, Data Integrations, Digital Ecosystems Experience leading Agile Scrum teams or serving as Product Owner.

Proficiency with

Jira, Confluence and Agile Project Management Tools Experience driving enterprise-scale digital transformation initiatives. In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including financial information. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

Email Your Resume In Word To Brenna.Belardinelli@jobalert.creativecircle.com Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply. Please do NOT change the email subject line in any way.

You must keep the JobID: linkedin : BB14-1999666L397 -- in the email subject line for your application to be considered. Brenna Belardinelli - Recruitment Strategist, Enterprise For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa.

We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role. This job was first posted by Creative Circle on 10/13/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

Everforth Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law.

Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle. Copyright © 2026 Everforth, Inc.

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