Logistics Manager for Pet Crematory

Job description:

Logistics Specialist – Pet Crematory

Company: Compassionate Care Pet Aquamation

Location: Oceanside, NY

Pay: $25.00 per hour

Job Type: Full-time (Monday–Friday, morning shift, no weekends)

About the Role

Compassionate Care Pet Aquamation is a licensed New York State pet crematory dedicated to providing respectful and dignified aftercare services. We are seeking a compassionate and detail-oriented Logistics Specialist to coordinate the return of pet cremains to families and support daily office operations.

This position requires strong organizational skills, emotional sensitivity, and the ability to work in a fast-paced environment. Candidates must be comfortable working in the presence of deceased pets and handling cremains with care and respect.

Key Responsibilities / Front Office Duties

• Greet clients with empathy and professionalism during a difficult time
• Collect client information and process billing accurately
• Answer phone calls and manage messages in a courteous manner
• Communicate with clients regarding cremation status and return arrangements via Quo
• Maintain accurate records of all client interactions
• Use office software, including Microsoft Office and internal systems

Back Office Duties

• Handle and organize pet cremains with accuracy and respect
• Coordinate shipments via UPS, client pickups, and courier deliveries
• Maintain inventory of urns and office supplies
• Ensure proper matching of cremains with appropriate urns
• Conduct timely client follow-ups to ensure satisfaction

Qualifications

• Strong interpersonal skills with a compassionate and professional demeanor
• Excellent attention to detail and organizational abilities
• Ability to manage multiple tasks in a fast-paced environment
• Proficiency in Microsoft Office and basic computer applications
• Comfortable handling cremains and working around deceased animals
• Spanish language skills are a plus

Requirements

• Ability to commute to Oceanside, NY (required)
• Prior experience with Microsoft Office (minimum 1 year required)
• Must be comfortable working in a crematory environment

Benefits

• Employee discount

Compassionate Care Pet Aquamation is proud to be a 5-star rated company, committed to providing exceptional service with care and dignity. If you are compassionate, detail-oriented, and looking to make a meaningful impact, we encourage you to apply.

Job Type

Full-time

Benefits:

• Employee discount

Education:

• High school or equivalent (Required)

Experience:

• Office: 1 year (Required)

Language:

• English - Required
• Spanish - A Plus

Ability to Commute:

• Oceanside, NY 11572 (Required)

Work Location: In person

Pay: $25.00 per hour

Expected hours: 40.0 per week

Education:

• Bachelor's (Required)

Experience:

• administrative: 1 year (Preferred)

Ability to Commute:

• Oceanside, NY 11572 (Preferred)

Work Location: In person