Wholesale Inside Sales Representative

About Us

BTKT Enterprises, LLC is a growing company operating multiple wholesale distribution businesses, including Garage Door Parts Depot and Artificial Grass Discount Depot. We specialize in supplying high-quality garage doors, garage door parts, artificial turf, and related materials to contractors, installers, businesses, and homeowners.

With multiple locations across California and Nevada, our mission is simple: provide competitive pricing, exceptional customer service, dependable product availability, and knowledgeable support that keeps our customers coming back.

We are looking for a motivated, sales-driven individual to join our Reno, Nevada branch as a Wholesale Inside Sales Representative.

This is an excellent opportunity for someone who enjoys building relationships, thrives in a fast-paced sales environment, and wants to grow with an expanding company.

Position Overview

As a Wholesale Inside Sales Representative, you will play a critical role in driving and maintaining sales, developing customer relationships, and supporting the daily operations of our Reno branch.

This is primarily an inside sales position, not a traditional retail cashier or warehouse role.

You will work directly with garage door contractors, artificial turf installers, construction professionals, and retail customers to identify their needs, recommend products, prepare quotes, process orders, and close sales.

We are looking for someone who takes initiative, follows up consistently, and understands that successful sales come from building long-term relationships—not simply waiting for customers to walk through the door.

The ideal candidate is outgoing, organized, competitive, dependable, and motivated to help grow our customer base and branch revenue.

Key Responsibilities

Inside Sales & Customer Service

• Actively sell garage doors, garage door parts, artificial turf, installation materials, and related products to wholesale and retail customers.
• Assist customers in person, over the phone, and through email with product selection, pricing, availability, and ordering.
• Prepare accurate quotes, estimates, invoices, and sales orders.
• Convert incoming inquiries and quotes into completed sales through timely, professional follow-up.
• Identify opportunities to upsell and cross-sell complementary products.
• Develop a strong understanding of both product lines to confidently recommend solutions.
• Provide knowledgeable, friendly, and efficient service that encourages repeat business.
• Handle customer concerns professionally and work toward solutions that strengthen customer relationships.

Wholesale Account Development & Relationship Building

• Build and maintain strong relationships with garage door contractors, artificial grass installers, landscapers, general contractors, and other trade professionals.
• Proactively contact existing customers to generate repeat orders and identify upcoming projects.
• Follow up with prospective customers to establish new wholesale accounts.
• Identify opportunities to increase purchasing frequency and overall account sales.
• Maintain consistent communication with customers regarding quotes, product availability, special orders, and upcoming needs.
• Help expand our contractor network throughout Reno, Sparks, Carson City, and surrounding Northern Nevada markets.
• Promote both Garage Door Parts Depot and Artificial Grass Discount Depot to existing and potential customers.
• Take ownership of customer relationships and contribute directly to branch sales growth.

Branch Sales & Operational

Support

• Work closely with branch management and warehouse personnel to ensure orders are accurate, prepared, and fulfilled on time.
• Assist with coordinating customer pickups, deliveries, and special orders.
• Maintain accurate customer records, order information, and sales documentation.
• Stay informed about inventory availability, new products, promotions, and pricing.
• Keep the sales counter, showroom, and customer-facing areas organized and professional.
• Support inventory-related tasks and other branch operations when necessary.
• Communicate customer feedback, market opportunities, and competitive information to management.
• Help maintain a positive, accountable, and team-oriented work environment.

Qualifications

Required:

• Previous experience in sales, customer service, account management, or a related customer-facing position.
• Strong verbal and written communication skills.
• Comfortable speaking with customers in person and over the phone.
• Ability to build relationships and confidently ask for the sale.
• Strong organizational skills with attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Basic computer proficiency and ability to learn point-of-sale, inventory, and order management systems.
• Reliable attendance, punctuality, and a strong work ethic.
• Self-motivated with a willingness to take initiative rather than waiting for direction.
• Ability to work effectively both independently and as part of a team.

Preferred, but Not Required:

• Experience in wholesale distribution, inside sales, or business-to-business (B2B) sales.
• Knowledge of garage doors, garage door components, artificial turf, landscaping materials, or construction supplies.
• Experience working with contractors, installers, or other trade professionals.
• Previous experience preparing estimates, managing customer accounts, and following up on sales opportunities.
• Familiarity with inventory management or point-of-sale software.
• Bilingual English/Spanish communication skills.

Industry-specific product knowledge is a plus, but we are willing to train the right individual who demonstrates strong sales ability, initiative, and a willingness to learn.

What We're Looking For

We want someone who approaches sales with energy, confidence, and a genuine desire to succeed.

Our ideal team member:

• Is sales-driven: Enjoys closing deals, reaching goals, and generating revenue.
• Takes initiative: Makes follow-up calls, reaches out to customers, and looks for opportunities without being asked.
• Builds relationships: Understands the value of repeat business and treating every customer as a long-term partner.
• Is accountable: Takes ownership of responsibilities, follows through on commitments, and pays attention to details.
• Is a team player: Willingly supports coworkers and contributes to the overall success of the branch.
• Wants to grow: Is interested in learning new skills, taking on additional responsibilities, and advancing within the company.

Why Join BTKT Enterprises, LLC?

• Growing Company: Join an expanding organization with multiple established locations and opportunities for advancement.
• Two Established Product Lines: Work with both garage door and artificial turf products, serving a diverse customer base.
• Relationship-Based Sales: Build lasting relationships with contractors and customers who rely on us for their businesses.
• Professional Development: Gain valuable experience in wholesale distribution, sales, customer account management, and branch operations.
• Supportive Team Environment: Work alongside a team focused on customer service, operational excellence, and continued growth.
• Opportunity to Make an Impact: Your efforts will directly contribute to the growth and success of our Reno branch.

Work Location

Reno, Nevada – In Person

This position requires working on-site at our Reno branch and interacting directly with customers, contractors, and fellow team members.

How to Apply

If you are a motivated, customer-focused individual with a passion for sales and building relationships, we encourage you to apply.

We are looking for someone who wants more than just a job—someone who wants to become a valuable part of a growing business and contribute to its long-term success.

Apply today to join BTKT Enterprises, LLC and help grow Garage Door Parts Depot and Artificial Grass Discount Depot in Northern Nevada!

BTKT Enterprises, LLC is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

Pay: $22.00 - $30.00 per hour

Expected hours: 40.0 – 50.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid training
• Vision insurance

Work Location: In person