Therapy Operations Manager

Therapy Clinic Operations Manager

Aveanna Healthcare is looking for a management-oriented individual who is responsible for the internal operations of the office and/or outpatient clinic. This individual will be responsible for management of the Operations staff, maintaining appropriate billing/payroll processes and monitoring field caregiver productivity.

The Therapy Operations Manager is directly responsible for the supervision of Operations Specialists, Client Service Coordinators and Client Authorization Coordinators. As the pre-eminent provider of pediatric healthcare in the country, Aveanna is searching for talented individuals that desire to apply and build upon their qualifications and experiences. Come grow with Aveanna!

Location

Virginia Beach

Schedule: Full Time, Monday-Friday 8am-5pm

Compensation: $50,000 - 60,000 annual salary

Responsibilities Include But not limited to:

• Conducting all field and internal employee payroll via Aveanna policies and procedures
• Conducting all billing via Aveanna policies and procedures.
• Create KPI Monday meeting agenda and Operations Huddle meeting agenda
• Therapist HR file maintenance-filing updated credentials and HR paperwork
• Manages Pending Report to keep total in line with Regional expectations
• Management of Operations Specialist that includes, but is not limited to:

o Ensuring that all therapy/nursing documentation is verified accurately through Aveanna’s billing and payroll process

o Sets expectations, provides feedback, and manages performance on a routine basis

• Assists in investigation of client’s problems and promptly seeks solutions
• Unassigned schedules reminder for CSCs-reminder to check all patients that have “no agent” assigned in GLS for upcoming month
• Consistently demonstrates a self-directed, disciplined, approach in completing work assignments.
• Demonstrates positive interaction, personable approach to convey their priority, instill confidence and loyalty.

Benefits

• Competitive Salary plus aggressive bonus structure
• Medical, Dental and Vision
• Short and Long Term Disability
• Company paid Life Insurance
• FSA and HSA plans
• 401K with employer match
• Employee Stock Purchase Plan
• Generous paid vacation and sick time plans

Job Qualifications:

• At least 1 year of Management Experience preferred
• Home Healthcare or Therapy experience preferred
• Prior billing experience preferred
• Prior Medicaid experience preferred

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

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