HR and Compliance Manager

Who we are

We are Alpha Supported Living Services, a non-profit organization, we provide residential and community-based services to adults with developmental and intellectual disabilities. Our primary objective at Alpha is to enhance the quality of life for each of our clients by aiding them in learning, personal development, and fostering increased independence.

Since 1974, we've been dedicated to offering supported living, group home, community inclusion, and representative payee services, expanding our reach across King, Snohomish, and Spokane counties in Washington State. At Alpha, our commitment lies in treating every client with utmost dignity and respect while also valuing and nurturing the abilities of our employees to foster their professional growth.

Job Summary

The HR and Compliance Manager will perform human resources and compliance duties. Under the supervision of the Chief Human Resources Officer, this position manages assigned HR operations related to benefits and retirement administration, employment compliance, HR systems, payroll coordination and risk management. This position also supports onboarding, cross-functional hiring support, and employee training activities.

This position directly supervises the HR Generalist team and other assigned staff, including daily work priorities, performance and service delivery. The position partners with the Chief Human Resources Officer and agency leadership to improve department operations and support workforce needs, new programs and agency growth.

Day-to-Day

1. Team Supervision & HR Operations

• Direct daily activities for the HR Generalist team by assigning work, balancing coverage, resolving escalated issues, and checking work for accuracy and policy compliance.
• Conduct regular team meetings, performance evaluations, and coaching to support staff accountability and growth.
• Partner with the CHRO to update procedures, improve HR service delivery, and set up administrative processes for new agency programs.

2. HR Compliance, Audits & Safety

• Oversee personnel files, Form I-9 records, background checks, and Character, Competence, and Suitability Reviews.
• Track required certifications and credentials (First Aid/CPR, Right Response, Nurse Delegation) and program-specific requirements for DCYF, Complex Needs, and Crisis Diversion.
• Coordinate internal and external audits, complete compliance reports, maintain OSHA injury logs, and support the Safety Committee.
• Prepare employer responses and documentation for unemployment claims and participate in state hearings as assigned.

3. Benefits, Leave & Retirement Management

• Oversee employee benefits enrollment, qualifying life event updates, annual open enrollment, and billing or coverage issues with carriers and brokers.
• Partner with the CFO, CEO, and plan provider to manage the 403(b) retirement program, including employee enrollments, contribution changes, loans, and annual audits.
• Manage family and medical leave (FMLA, Washington PFML) alongside the Leave Analyst, assisting managers with work restrictions, ADA accommodations, and return-to-work plans.
• Coordinate Department of Labor & Industries (L&I) workers’ compensation claims and light-duty options with program departments.

4. HR Systems, Records & Payroll Coordination

• Manage user access, data accuracy, software updates, and troubleshooting across HRIS and LMS platforms.
• Build workforce, benefits, payroll, training, and compliance reports for leadership requests.
• Partner with Payroll to process step increases, wage adjustments, retroactive pay, benefit deductions, and employment status updates.

5.

Employee Relations & Cross-Functional

Support

• Partner with the Employee Relations & Training Manager and CHRO to advise managers on employee concerns, attendance, performance management, and policy application.
• Assist with internal workplace investigations, corrective actions, and disciplinary documentation.
• Partner with recruitment to assist with hiring needs, pre-employment checks, onboarding documentation, orientation setup, and employee communications.

Who we are looking for

• Ability to identify operational compliance risks and prompt appropriate corrective action.
• Knowledge of employee hiring processes, onboarding, employee development, and employment compliance regulations.
• Strong analytical and decision-making skills to evaluate operational information and solve problems.
• Leadership skills to guide, develop, and assign work to team members while managing project deadlines.
• Proficiency with office productivity tools and the adaptability to learn new software applications.
• Clear verbal and written communication skills across all organizational levels.

Job Requirements

• A bachelor’s degree from a college or university, at least 5 years of human resources and training experience, and 3 years of supervisory experience.
• Valid Washington State driver’s license, current vehicle insurance, and a driving record that meets agency auto insurance coverage standards.
• Background check clearance through an authorized state agency.

Starting Wage:

$38.00/hr

Wage Scale:

$38.00 - $45.00/hr

Benefits:

Benefits for Full-Time Employees (30 hours or more a week) include Medical, Dental, Vision, 403(b) (non-profit version of a 401(k)) with company match, Life Insurance, Tuition Savings Program, and Tuition Reimbursement. Employees working 34 or more hours a week are eligible for PTO accrual.

Please note

As of 10-18-21 all workers in Long-Term Care are required to be vaccinated against COVID-19.

Employees in this position are members of a bargaining unit represented by SEIU. Wages and benefits are currently under negotiation and may change depending upon the results of the collective bargaining process.

Equal Opportunity

Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.