Tools & Automation Engineer — Early Career

The AppleCare Field Service Diagnostics Engineering (FSDE) team is looking for an enthusiastic and curious engineer to help develop automation solutions and tools validating diagnostic and repair software across the Apple ecosystem — including Mac, iPhone, iPad, Apple Watch, AirPods, and Apple Vision Pro.

This role is ideal for a recent or upcoming graduate with a strong computer science foundation, a passion for software quality and automation, and an eagerness to learn.

You will work alongside experienced engineers in a collaborative environment, diving deep into technical challenges, learning modern testing paradigms, and exploring how emerging technologies (including AI-driven workflows) can enhance our engineering processes.

As an entry-level Tools & Automation Engineer, you will contribute directly to the tools and automated test suites that ensure our diagnostic and repair systems meet Apple’s high standards of quality and reliability. Under the mentorship of senior engineers, you will write automated tests, build helper tools, support our automated device lab, and participate in technical reviews across multi-functional teams.

This role offers substantial opportunity for hands-on learning across software development, hardware-software integration, and continuous integration pipelines.

Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, or a related technical field (or equivalent practical experience). Strong programming fundamentals in Python, Swift, or an equivalent object-oriented language through coursework, internships, or personal projects. Fundamental understanding of software testing concepts, test design, and the software development lifecycle (SDLC).

Working knowledge of Unix/Linux command-line environments and Git version control. Strong problem-solving, analytical, and debugging skills. Excellent written and verbal communication skills with an eagerness to collaborate in a team environment.

Prior internship or academic project experience with test automation or UI automation (e.g., XCTest / XCUITest, pytest, or similar frameworks). Familiarity with CI/CD concepts or tools (e.g., GitHub Actions, Jenkins). Exposure to Apple developer platforms, Xcode, or macOS/iOS system internals.

Hands-on interest in hardware-software integration, lab automation, robotics, or basic scripting for device management. Curiosity about applying AI/LLM tooling to improve developer workflows and automated testing.