Business & Education Partner Enablement Lead

The people here at Apple don't just build products — they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Imagine what you could do here!

Apple Japan Channel Sales has been investing in and driving business across Telco, Consumer, Enterprise and Education spaces through channel partners. Our goal is to deliver the best customer experience and enhance the ownership experience of Apple Products & Services. In order to achieve that goal, we challenge ourselves to think differently and further expand the strategic frontier of our operations.

The Staffing Program within Channel Strategy and Operations (CSO) is responsible for initiatives and strategies around the people who are at the core of delivering the best Apple customer experience.

The team strives to maximize staff engagement with Business & Education (B&E) channel partners through the Apple Professional Academy — a unified, scalable program designed to enable channel sellers and technical advisors with the knowledge, skills, and tools to become capable advocates of the Apple platform.

The B&E Partner Enablement

Lead will be responsible for strategizing, planning, executing, and monitoring the Apple Professional Academy for our Business & Education channel partners in Japan, spanning Enterprise, Education, Government, and Small Business segments.

Building on the foundation established by the program's initial rollout, this role will focus on expanding the program's reach, deepening partner engagement, and driving measurable progress across the learning journey. The success of the program is dependent upon the coordinated efforts of various teams such as Sales, Marketing, Finance, Ops, and the Worldwide B2B Training Programs team, both in Japan and Cupertino.

Reporting to the Staffing Program Manager, you will have proven experience in business strategy planning and execution, partner enablement, training program management, or operational roles. Your ability to translate data insights into actionable engagement strategies, manage cross-functional stakeholders, and operate both high-scale and high-touch program activities will be highly valued.

5+ years of strategic business planning, development or operational experience Well-rounded knowledge in the areas of business planning, partner enablement, or training program management Demonstrated ability to manage and scale channel programs across diverse partner types and audiences Leadership and project management skills to drive multiple work-streams simultaneously Strong data literacy; ability to interpret program KPIs and translate insights into engagement and optimization strategies Exceptional team player; proven experience collaborating with cross-functional and globally distributed teams Ability to navigate ambiguity and competing priorities with a solutions-oriented mindset Ability to define goals and meet timelines with a relentless commitment to excellence Proficiency in managing digital learning platforms or CRM/program management tools is a plus Experience managing program budgets and vendor/agency relationships Business-level proficiency in Japanese is required Bachelor's degree in Business / Marketing, Education, or equivalent experience.

Experience with B2B industries, including Enterprise, Education, or related sectors, is preferred English communication skills (written and verbal) are preferred