Americas Reseller Operations Business Analyst

Imagine what you could do here! The people here at Apple don’t just build products they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

Join Apple, and help us leave the world better than we found it!

The Americas Reseller Operations team at Apple is looking for a dynamic and motivated Business Analyst. This is an opportunity for an ambitious individual to apply a sharp eye for the business and strong analytical abilities to the decisions that keep Apple products in the right place for our channel partners across the Americas.

In this role, you will drive business analytics and insights, and identify and lead process and system improvement opportunities inside Reseller Operations, including applying AI and automation to the team's recurring work. You will help build the tools, standards, and measurement that let Reseller Operations work smarter as the business grows.

Bachelors Degree in Supply Chain, Business, Finance, Economics, Engineering, Information Systems, Data Analytics, or a related field. 7+ years of relevant operations, supply chain, or business analytics experience. Strong command of supply chain fundamentals: demand forecasting, replenishment, inventory health, and sell-through.

Working understanding of how generative AI tools work and where they fall short, with hands-on experience applying AI or automation to business problems. Proficiency with data and analytics tools such as SQL, Python, or ThoughtSpot.

Proven data-driven decision-making skills. MBA preferred. Experience in reseller, telco/carrier, retail, or distribution environments, including Supply/Demand Planning and Logistics.

Experience building AI agents, workflow automation, or scripted analytics that other people use. Experience driving adoption of new tools or ways of working across teams that don't report to you. Shown process improvement skills, including Six Sigma or BPI experience, with natural curiosity and a desire to understand how things work.

Experience in driving large-scale programs and putting measurement systems in place. Ability to think in an unexpected way and influence peers with data-driven models; ability to gain acceptance of others in sensitive situations. Sound judgment about when a simpler solution beats AI, and the confidence to say so.

Aptitude for synthesizing quantitative and qualitative data. Excellent presentation, listening, verbal, and written communication skills. Detail-oriented and self-motivated; able to function effectively independently or in a team.

Ability to make key decisions and deliver results under tight timelines, deal with ambiguity, and maintain poise in a fast-paced, rapidly changing environment.