Curriculum Development Manager
What you'll need to apply
Fields this application requires
Company-specific questions
- Do you have the unrestricted right to work in the country to which you're applying? (You must answer “No” if you are on any visa or possess any government issued work authorization document that has an expiration date; you should answer “Yes” if you have DACA or TPS authorization in the US)
- Government Employment: In the last 5 years, have you been an employee of a U.S. federal, state, or local government, including a "special Government employee" (defined under 18 U.S.C. §202), or a member of the U.S. Armed Services (including Reserve and Guard components)?
- I attest/confirm that I have no post-government employment restrictions currently applicable to me that have not already been addressed or disclosed in the previous questions, OR that if I am aware of any applicable restrictions, I will disclose them to the recruiter if contacted for further processing of my application. If I received written advice from my current or former government employer about work restrictions that are still active, I will provide it to the recruiter if contacted for further processing of my application.
- Are you currently or have you in the past been debarred, suspended, proposed for debarment or declared ineligible for award of a contract by any federal agency?
- As a U.S. company that exports software and technology internationally, we must comply with U.S. export control laws in every country where we operate. The information provided will be used to determine whether we need to obtain an Export Control License for your employment if you are hired. Are you a citizen, national or permanent resident of Iran, Cuba, North Korea or Syria?
- Regarding future positions at Salesforce, please select one of the following options
- I acknowledge that I have read, reviewed and answered the above questions truthfully and accurately. I further understand, and agree, that any offer of employment I may receive from Salesforce is conditional on the truth of the above statements and that, in the event it is subsequently determined that any of the above is inaccurate, any such offer of employment can be rescinded and, in the event I have commenced employment, such employment will be terminated, to the extent permitted by applicable law. Please select "yes" if you acknowledge.
About this role
Employer-provided description, formatted for easier reading.
What We're Looking For
We are looking for an experienced individual who is passionate about customer enablement and has a proven talent for making complex topics easy to understand. You excel at rapidly mastering new technologies, leading content development initiatives, and driving meaningful impact through high-quality learning experiences.
This role is a perfect fit for you if you have a strong track record in content development or deep subject matter expertise (e. g. , from a consulting, support, or admin background) and are ready to take on greater ownership of projects and set the bar for content quality.
Whether your background is in content creation or deep product expertise, you are motivated by empowering our customers through clear, effective, and scalable learning experiences. This role is designed for an individual contributor.
Responsibilities
-Lead the development of multi-modal learning content projects, including presentations, guides, hands-on training, assessments, event content, and video-based training — from scoping through delivery.
-Develop and maintain deep subject matter expertise on Salesforce products.
-Translate complex product concepts into simple, accessible, and effective learning content for our customers.
-Drive collaboration with content strategists, product managers, subject matter experts, and stakeholders to ensure technical accuracy, relevance, and strategic alignment.
-Lead content maintenance efforts and ensure timely updates in response to product releases.
-Define, uphold, and advance quality standards for all learning deliverables, serving as a quality bar-raiser for the team.
-Stay current with our product, audience, and business drivers to ensure content is always relevant and impactful.
-Actively leverage AI tools to optimize content development workflows, enhance content quality, and drive efficiency — and help establish best practices for AI-assisted content development across the team.
Required Qualifications
-One of the following:
- 6+ years of experience in a role requiring deep product knowledge (e.g., --Technical Consultant, Solutions Engineer, Customer Success Manager, Support Engineer, Product Support, Salesforce Administrator) with a demonstrated track record of teaching, training, or enabling others.
- OR 6+ years of experience in curriculum development, instructional design, or technical content creation.
-Demonstrated ability to lead content development projects, managing scope, timelines, and cross-functional stakeholders.
-A passion for technology and a talent for explaining complex concepts in a clear, accessible manner.
-Bachelor's degree or equivalent practical experience.
-Excellence in written and verbal communication.
-Strong organizational and project management skills, with the ability to manage multiple priorities and deliverables.
-Ability to thrive in a rapidly changing, fast-paced environment.
-Experience using AI tools to enhance work processes and content development workflows.
Preferred Qualifications
-Direct experience with Salesforce products and technologies.
-Experience with AI-assisted content development tools and workflows (e. g. , using generative AI for content drafting, research, or localization).
-Experience creating and leading educational content (e. g. , writing knowledge base articles, recording short tutorials, leading training sessions, presenting at user groups or conferences).
-Solid understanding of adult learning principles and instructional design methodologies.
-Background in technical writing or software documentation.
-Knowledge of Agile methodologies.
-Experience with learning management systems and content development tools.