Product Designer

Product Designer, Principal Associate Level

📍 Location: Richmond, Virginia, United States (Hybrid)

🏢 Industry: Financial Services

💼 Work Setting: Hybrid

Are you passionate about creating intuitive, impactful digital experiences that balance customer needs, business goals, and technology innovation? We are seeking a Product Designer to help shape user-centered solutions, collaborate with cross-functional teams, and deliver exceptional product experiences through thoughtful design, research, and strategic problem-solving.

Key Responsibilities

• Design end-to-end user experiences for digital products, from concept exploration through final implementation.
• Create user flows, journey maps, wireframes, prototypes, high-fidelity designs, and other design artifacts to communicate ideas effectively.
• Apply human-centered design methodologies to identify customer needs, pain points, and opportunities for innovation.
• Collaborate closely with product managers, engineers, researchers, and business stakeholders to deliver cohesive product solutions.
• Utilize design systems, frameworks, and best practices to ensure consistency, usability, and scalability across products.
• Conduct and incorporate user research, data insights, customer feedback, and usability findings into design decisions.
• Present design concepts, recommendations, and rationale to stakeholders across multiple organizational levels.
• Balance customer needs, technical constraints, business objectives, and operational requirements throughout the design process.
• Explore emerging technologies and industry trends to identify opportunities for product innovation and experience enhancement.
• Contribute to the evolution of design standards, processes, and best practices within the organization.

Required Qualifications

• Bachelor's degree in Design, Human-Computer Interaction, User Experience, Visual Design, Interaction Design, or a related field, or equivalent practical experience.
• 3+ years of experience in Product Design, UX Design, or a related discipline.
• 3+ years of experience using modern design and prototyping tools such as Figma or similar platforms.
• Experience creating user-centered designs for web, mobile, or enterprise applications.
• Strong portfolio demonstrating design thinking, problem-solving, process, and measurable business impact.
• Excellent visual design, interaction design, and communication skills.

Preferred Qualifications

• 4+ years of experience in Product Design or User Experience Design.
• 4+ years of experience with design and prototyping tools such as Figma.
• Experience collaborating with product, engineering, and business stakeholders throughout the product lifecycle.
• Experience working with established design systems and component libraries.
• Understanding of complex, data-intensive, or highly regulated business environments.
• Experience conducting or leveraging user research, usability testing, and customer feedback.

Preferred Skills

• Product Design
• User Experience (UX) Design
• User Interface (UI) Design
• Interaction Design
• Visual Design
• Service Design
• Design Systems
• Figma
• Wireframing & Prototyping
• User Research
• Journey Mapping
• Information Architecture
• Human-Centered Design
• Cross-Functional Collaboration
• Design Thinking
• Stakeholder Communication
• Problem Solving