Technical Product Manager - HealthCare
About this role
Job Description
As a Product Manager at Publicis Sapient, you will be responsible for driving the vision, strategy, and execution of digital products that deliver value to our clients and their customers. You will work closely with cross-functional teams to define product roadmaps, prioritize features, and ensure successful delivery of high-impact solutions.
Your Impact
- 7+ years of Product Management or Technical Product Management experience and 3+ years leading enterprise-scale digital products serving external customers
- Experience owning product roadmaps, objectives, KPIs, and business outcomes
- Strong ability to translate business needs into detailed product requirements, user stories, and acceptance criteria.
Skills & Experience
- 5+ years working closely with software engineering teams in Agile environments
- Strong understanding of APIs, microservices, integration patterns, and distributed systems
- Experience working with cloud-native architectures and modern application platforms
- Ability to read technical designs, architecture diagrams, sequence flows, and system integrations. Experience supporting web and mobile product ecosystems
- 3+ years delivering AI, ML, OCR, GenAI, or intelligent automation solutions
- Understanding of LLMs, prompt engineering, model evaluation, AI governance, and monitoring
- Familiarity with AI performance metrics including accuracy, precision, latency, confidence scores, and drift monitoring
- Experience defining AI product requirements, success metrics, evaluation criteria, and operational controls
- Partner with Product Directors and business stakeholders to shape the vision, roadmap, and investment strategy for identifying and prioritizing new opportunities to expand the capability across the Mobile App and Web member experiences.
- Own Product Performance and Outcomes – Establish and monitor KPIs including adoption, completion rates, accuracy, member effort reduction, and satisfaction
- Lead Cross-Functional Execution – Partner closely with Engineering, AI Engineering, Design, Analytics, Operations, and Line of Business stakeholders to deliver scalable, compliant, and high-quality AI-powered member experiences
Qualifications
Set Yourself Apart With
- Maintain a minimum of 90% weekly usage of AI tools such as GitHub Copilot
- Microsoft 365 Copilot, and other GenAI platforms approved by the enterprise
- Applied Productivity: Leverage AI tools to enhance coding, documentation, data analysis, and decision-making workflows.
- Continuous Learning: Stay current with evolving AI capabilities and features, and apply them to improve delivery quality and velocity.
Additional Information
Benefits of Working Here
- An inclusive workplace that promotes diversity and collaboration.
- Access to ongoing learning and development opportunities.
- Competitive compensation and benefits package.
- Flexibility to support work-life balance.
- Comprehensive health benefits for you and your family.
- Generous paid leave and holidays.
- Wellness program and employee assistance.
Pay Range: $120,000 - $150,000
The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself.
As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.
We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com
Company Description
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity.
United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.